Coordinator, Assessment

Copper Springs East

Job Title: Coordinator, Assessment
Job Type: Full Time, Non-Exempt

Your experience matters
At Copper Springs East, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities.

What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short-and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

How you'll contribute
The Coordinator assesses the needs of walk-in and phone callers to ensure they are referred to the most appropriate service or resource. They facilitate the intake process, provide information on treatment options, and coordinate with other departments to support a smooth admission experience.

• Assesses needs of walk-in and phone callers to determine appropriate referrals
• Schedules initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders
• Presents patient symptoms to psychiatrist for appropriate care recommendations
• Triages and refers patients to external treatment resources when necessary
• Answers inquiry calls, provides information about treatment and facility services, and sets appointments
• Documents all inquiry calls and patient interactions
• Collaborates with the business office to ensure a smooth transition into the admission process

Minimum Qualifications
Education:

• High school degree or equivalent preferred
  

Licenses/Certifications

• Valid driver's license
• CPR certification and Crisis Prevention Training (CPI) within 30 days.
  

Experience:

• Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred.
• Must have strong clinical assessment skills.

Other:

• May be required to work flexible hours and overtime.
• With proper credentials, Coordinator may be required to complete vitals check on patients.

JOB RESPONSIBILITIES

• Provides clerical support to the Care Coordination Manager and Care Coordination Team and acts as pack up to front desk reception.
• Enters information into the Medik system accurately.
• Maintains appropriate stock of paperwork/forms and supplies to support the Care Coordination Department.
• Checks in patient belongings with accuracy and documents appropriately.
• Processes consent forms and coordinates admission paperwork for unit.
• Provides assistance to other units and departments as needed.
• Sends appropriate documentation to referral sources in the appropriate timeframe.
• Provides assistance with discharges.
• Schedules appointments for incoming assessments paying close attention to the needs of the patient.
• Assists in the orientation of patients to units and to outpatient programs.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.