Receptionist
| Facility | Southern Tennessee Regional Health System - Lawrenceburg |
| Location | Waynesboro, TN |
| Career Area | Administrative support |
| Job ID | #7425-3575 |
Description:
06484 Receptionist-Clinic STRHS-Lawrenceburg Job Description 04.08.2024
Job Summary
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
Reports to: Practice Office Manager
FLSA: Non-exempt
Reports to: Practice Office Manager
FLSA: Non-exempt
Essential Functions
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Distributes and explains forms, documents, and educational handouts to patients or family members.
Meets with patient or patient's caregiver before office visit to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
Nonessential Functions
• Perform other duties as assigned.• Attends and participates in staff meetings, in-service, projects and committees as assigned.• Adheres to and supports policies and procedures of the STRHS.• Works scheduled shifts including overtime, when necessary.• Accepts all call schedule as directed.• Maintains a neat and professional appearance in compliance to the existing dress code.
Organizational Expectations
• Compliance to the STRH - Lawrenceburg Standards of Performance is required.• Compliance to Dress Code Standards• Should this job description be filled by a PRN employee, they will be subject to the requirements of that position.
Qualifications:
Job Requirements
Minimum EducationHigh school diploma or equivalent required
Required SkillsRequires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
BLS not required