Registrar

Havasu Regional Medical Center
Job Title: Patient Access Registrar

Job Type: Full Time

Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Havasu Regional Medical Center is a 171-bed hospital that offers a broad scope of services in major medical disciplines. A medical staff of more than 33 affiliated physicians represents a broad cross-section of expertise in 31 medical specialties.

Where We Are:
Lake Havasu City has earned the reputation as the outdoor recreation mecca of the southwest. Blessed by an ideal climate, captivating scenery, beautiful yet rugged mountains, tranquil desert and the azure waters of the Colorado River, Lake Havasu's 45-mile long lake is an oasis of natural beauty. Come live where others only get to vacation.

Why Choose Us:
· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
· Competitive Paid Time Off
· Employee Assistance Program - mental, physical, and financial wellness assistance
· Tuition Reimbursement/Assistance for qualified applicants
· Professional Development and Growth Opportunities
· And much more€¦

Position Summary:

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Reports to: Patient Access Supervisor
FLSA: Non-exempt
Grade: G06

To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Communicates with patients and guarantors regarding procedures, insurance and financial matters, copays and deductibles as necessary
  Documents in the facility's computer system the actions taken including but not limited to insurance and financial transactions as well as events.
• Verifies patient insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles and acts as patient financial counselor as needed for proper follow up collection activities.

Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical
assignment to the position. This position description does not restrict the right of management to assign or reassign duties and responsibilities with and without notice.

Minimum Qualifications:

Education

• High school diploma or equivalent preferred

Skills

• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Acute care registration experience preferred.
• Customer service experience a plus.
• Intermediate computer experience required.
• History of collecting patient pays, insurance verification preferred.
• Intermediate data analytics and MS Excel skills.
• Intermediate clinical knowledge of ICD 10 and billing codes.
• Willingness to float between different areas such as the ED, Surgery Center, Skilled Nursing Unit and Outpatient Admitting often and as required.

EEOC Statement:
Havasu Regional Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.