Unit Clerk

Unit Clerk

Job Type: FT | Days

Your experience matters at Willamette Valley Medical Center LLC

At Willamette Valley Medical Center LLC, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute:

Supports nursing department operations by assisting with administrative duties such as greeting visitors, scheduling appointments, transferring phone calls, admitting and discharging patients, communicating and coordinating between physicians, nursing staff and other hospital staff. May transcribe physician orders and file paperwork. May assist with patient care as trained. Performs a variety of tasks requiring prioritization and discretion. Greets patients, visitors and others and provides information to them. Participates in ensuring patient's comfort and personal care activities. May performs variety of clinic activities such as scheduling, insurance verification, balancing of co-pay money and balancing of daily or weekly deposits. Interfaces with physicians and other staff on a regular basis. May do limited coding and/or charge entry. Performs various other administrative duties as needed.

Essential Functions:

• Ensures visitors are acknowledged quickly and helps direct them and answer any questions.
• Initiates medical record upon admission. Maintains said record during patient stay, and closes the record upon patient discharge within the electronic medical record.
• Initiates follow-up regarding doctors' orders.
• Ensures that all patient and special charges are processed.
• Serves as unit receptionist for incoming and outgoing calls and visitor information.
• Has contact with patients. Duties may include answering patient lights, and fulfilling patient request for non-care items, attend appointments with patients, working in the café. Requires professional, courteous, and helpful manner in all contacts with customers.
• Position involves multi-tasking in a high stress environment. Requires constant mental alertness and the ability to calmly and accurately perform duties when subjected to frequent and varied interruptions.
• Must have the ability to exercise judgment and initiative in the resolution of problems encountered.
• Ensures that all patient and unit equipment, supplies and procedures are ordered and received,
• Excellent communication skills including ability to relate well with a variety of people and to sustain an attitude of respect for all individuals.
• Commitment to the team problem-solving approach using a patient-focused model.
• Process patient through Check-In and Out; Obtain and verify most current patient information
• Obtain and scan insurance/Rx cards into EMR system; Verify insurance eligibility.
• Collect co-pays and monies owed. Complete Payment Plans as necessary.

• Other duties as assigned

What we offer:

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off and extended illness bank package for full-time employees
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

Qualifications and requirements

• High school diploma required, with two years of college level education preferred.
• Computer experience required.
• Prior experience in a hospital setting is preferred.
• One year relevant experience in a clinic setting preferred.
• Bilingual (English/Spanish) preferred.
• Must have the ability to work with all levels of medical personnel, patients and families,
• Ability to speak and write concisely with knowledge of medical terminology desirable

About Us

Willamette Valley Medical Center LLC is a 60-bed hospital located in city, state, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

"Willamette Valley Medical Center LLC is an Equal Opportunity Employer. Willamette Valley Medical Center LLC is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."