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Director, Human Capital Management (EBS)- Hybrid

Brentwood, Tennessee


Success within a company doesn’t just happen. It requires committed teams of talented people who understand and embrace an organization’s goals and work together at the highest level to achieve them. As a member of the Health Support Center (HSC) team, you’ll work collaboratively with a great group of people to serve Lifepoint’s diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier.

  • Job Type: Full-time
  • Remote: No
  • Glassdoor Reviews and Company Rating

Success Profile

What do you need to be successful at Lifepoint Health? Here are the top traits we’re looking for:

  • Analytical
  • Compassionate
  • Problem-solver
  • Collaborative
  • Goal-oriented
  • Thoughtful

“I have been with Lifepoint for 3 years and have been fortunate to grow within this great company. I feel valued, I work with amazing colleagues, and I enjoy coming to work every day!”

MikeManager, HITS Information Security


  • Competitive pay

    We offer competitive pay for all employees based on the market, role, skill set and experience.

  • Growth opportunities and succession planning

    Our succession planning initiatives identify an internal bench of top talent and offer development opportunities to prepare them to fill crucial roles in the organization as they become available.

  • Insurance (for eligible employees)

    We’re committed to you and your family feeling supported and secure – our benefits include medical, eye, prescription, life insurance, and more.

  • Collaborative work environment

    We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who work together to advance our mission – making communities healthier.

  • Paid time off (for eligible employees)

    At Lifepoint, we believe in a strong work-life balance and offer competitive paid time off.

  • Employee Assistance Program (EAP)

    As a Lifepoint employee, you and your family will have access to counseling and relationship support, legal services, financial services and more.

Director, Human Capital Management (EBS)- Hybrid

Brentwood, Tennessee

Job ID 7410-7117 Date posted 01/24/2024

Lifepoint Health has an opportunity for a Director, Human Capital Management (EBS)  Hybrid position in Brentwood, TN. The Director, Human Capital Management is reporting to the VP of Human Capital Management, the position will support the design, development, and implementation of a future state enterprise services business model for Human Capital Management by interacting with cross-functional corporate, hospital and clinic executives to understand business requirements, identify policy and process impacts and change management needs. This will include the alignment of roles and teams with the services and volume of work, guiding principles of simplification, customer service, process improvement/efficiency, optimization of enabling technology, and reporting. The candidate will play a critical role in supporting the execution of Lifepoint’s strategic vision to build a high-performing Human Capital Management team servicing a national footprint of healthcare facilities.

The ideal candidate will be skilled in supporting a large, multidisciplinary Human Capital Management team with a focus on employee experience, customer support, and continuous improvement in conjunction with core human capital management expertise to ensure the quality, compliance, and rigor expected of a national healthcare delivery network. Applicants should possess a strong understanding of current human capital management transactional processes such as recruitment, onboarding, timekeeping, and attendance, reporting and performance management.

This position will work closely with IT and human capital management technology teams to optimize the enabling technology landscape for human capital management. Identify opportunities for automation, system integration, and data analytics to enhance process efficiency, accuracy, and reporting capabilities and assist with change management efforts related to the implementation of the future state shared services operating model to ensure smooth adoption and acceptance of new processes, technologies, and ways of working. Following the design and implementation of enterprise business services for Human Capital Management, this role will transition into supporting the management of its day-to-day operations.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.


  • Support the development of a clear vision and strategy for the future state of the human capital management shared services operating model.
  • Define the optimal structure, reporting lines, and skill sets required for effective and efficient human capital management operations.
  • Assist in the development of a comprehensive service management framework, including service level agreements (SLAs) for Human Capital Management and governance mechanisms to ensure clear expectations, performance measurement, and accountability for shared services delivery.
  •  Contribute to the development of change strategies, communication plans, and training programs to ensure the smooth adoption and acceptance of new processes, technologies, and ways of working.
  • Foster a culture of continuous improvement within the human capital management shared services team.
  • Encourage innovative thinking, identify opportunities for process optimization, cost savings, and service enhancements, and drive initiatives to achieve these improvements.
  • Performs other duties as assigned.
  • Regular and reliable attendance.
  • Demonstrated ability to develop and implement HR strategies and initiatives that drive organizational success.
  • Strong problem-solving and decision-making skills, with the ability to handle complex and sensitive HR issues
  • Proficient in HRIS systems and other HR-related software applications
  • Work closely with HR and other relevant departments to gather and analyze business requirements for HR functionalities.
  • Support in translating business requirements into ERP solutions and specifications.
  • Oversee the configuration of HR modules to meet the specific needs of the organization.
  • Ensure alignment of future state EBS design with industry best practices and compliance standards.


At Lifepoint, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.

KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required.

  • Strong understanding of future shared services operating models, industry best practices, and emerging trends in human capital management operations.
  • In-depth knowledge of human capital management transactional processes, such as recruitment, onboarding, timekeeping, and attendance, reporting and performance management.
  • Proficiency in human capital management systems and applications, with the ability to leverage technology for process optimization and reporting enhancements.
  • Proven experience in organizational design, including structuring teams, defining roles, and optimizing resource allocation.
  • Excellent project management skills, with the ability to lead complex transformation initiatives and manage multiple stakeholders.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making and continuous improvement.
  • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization.
  • Change management expertise, with the ability to drive cultural change and facilitate adoption of new processes and technologies.
  • Results-oriented mindset, with a track record of delivering business value through process optimization and operational excellence.

EDUCATION: Bachelor's degree in Human Capital Management or a related discipline (e.g., Psychology, Organization Development). Master’s degree in Human Capital Management or in Business Administration with a Human Resources concentration preferred. 

EXPERIENCE: 7yrs.+ of experience in human capital management/human capital management systems and applications, including hands-on experience in shared services transformation, organization design and process improvement initiatives.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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  • Professional - Non-Clinical, Brentwood, Tennessee, United StatesRemove