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Your next career move matters. We invite you to explore open positions at Maria Parham Health, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Emergency Dept. Secretary

Henderson, North Carolina

Req ID 7460-8781 Post Date Jun. 21, 2024 CategoryAdministrative FacilityMaria Parham Health

Maria Parham Health

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission, the College of American Pathologists, and Rated Highest In-Patient Safety from Leapfrog.

Where We Are:

Henderson offers a great outdoors, including the region’s largest lake, providing endless hours of fun boating, fishing, water skiing, and camping. Throw in great golfing, hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!

Why Choose Us:

· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

· Competitive Paid Time Off, PTO cash out, and PTO donation programs

· Employee Assistance Program – mental, physical, and financial wellness assistance

· Loan Repayment and Tuition Reimbursement/Assistance for qualified applicants

· Robust employee recognition and awards programs

· And much more…


Position Summary:

Performs administrative/clerical duties in support of an assigned area.

Reports to: Emergency Department Director


Responsibilities of the Position:

  • Answers the phone, responding to all requests for information.
  • Schedules Unit assessments, meetings and appointments as appropriate.
  • Attends Unit and Hospital meetings as directed.
  • Identifies areas needing improvement and utilizes the facility performance improvement process. Actively participates in department processes as requested.
  • Manages all CQI+ paperwork, submission, data entry, communication and audits.
  • Works with the HR department obtaining general Hospital orientation scheduling, ensures all orientation is completed in a timely manner.
  • Coordinates with supervisors and corporate HR during the pre/post-employment process as it relates to employee required processes and documentation.
  • Manages HBIPS data auditing and collection including monthly audits of patient charts (EMR) and data entry into MHO database. Reports to director any potential shortcomings found to the Emergency Department Director.
  • Keeps materials organized and available with required information regarding unit activities. Such materials involve staff development, shift assignment reports, nightly chart audit, daily safety reports, incident reports.
  • Inputs daily census into HorizonPlus. Enters required data into HorizonPlus system and generates monthly reports to track and trend referral, admission, and discharge data.
  • Keeps all records organized and available to the Program Director as needed. Performs daily time clock adjustments.
  • Ensures facility is safe and reports deficiencies to the Emergency Department Director.
  • Ensures confidentiality of all information encountered.
  • Aids in the admission process by coordinating with business and admitting offices.
  • Strives to make productive use of time through careful coordination of assigned tasks, setting priorities, and reducing non-essential interruptions in order to be responsive to the needs of the Units and the Emergency Department Director.
  • Promotes and develops positive, professional interaction with peers, senior management, and staff through effective written and verbal communication, listening, and feedback in times of organizational change.
  • Assists in submission of reports and requests for documents from various regulatory agencies; re: PA Dept. of Health, CAP and Joint Commission.
  • Prepares and disseminates monthly reports and completes required follow up on activities on behalf of the Director. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by the corporate offices.
  • Regularly collects data to provide input and/or feedback to appropriate customers/suppliers (i.e., teams, supervisors, co-workers, vendors, nursing agencies) to improve work.
  • Manage all aspects of HBIPS data auditing and collection including monthly audit of patient charts (EMR) and data entry into MHO database. Report any concerns to the Emergency Department Director.
  • Reviews and evaluates all incoming invoices and expense reports to verify accuracy before forwarding to the appropriate recipient.
  • Classifies, sorts and files correspondence, records, and other documents.
  • Orders all office supplies.
  • Oversees all maintenance on office related equipment.
  • Facilitates special events as needed.
  • Other duties as assigned.

Minimum Education:

High school diploma or equivalent is required.


Minimum Work Experience

Experience in general office or medical office is required.

Experience as unit secretary is preferred.


Required Skills

Critical thinking skills, decisive judgment, and the ability to work with minimal supervision.


EEOC Statement:

Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by applicable federal, state, or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

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