Patient Access Rep PRN

Los Alamos Medical Center is an outstanding place to work as we are committed to our quality initiatives and a culture of safety, are invested in the growth of our staff.  We support ongoing education, certifications and other ongoing learning, have a tuition reimbursement program, and extend numerous recognition programs to all of our staff.  We focus on a family atmosphere.

Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

Distributes and explains forms, documents, and educational handouts to patients or family members.

Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.

Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.

Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Minimum Education:  High school diploma or equivalent required

Required Skills:  Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action