Benefits Coordinator

Schedule: Full Time Weekdays 8a-4:30p

Your experience matters  

Raleigh General is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Benefits Coordinator you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 

How you'll contribute  

A Benefits Coordinator who excels in this role:

• Works closely with Case Management, Utilization Review, and Billing Office to support compliant billing practices.

• Verifies eligibility, benefits, coverage limits, authorization, admission notification for inpatient and observation accounts. 
• Supports up-front and point-of-service collection efforts by providing patient liability estimates. Escalates for resolution of financial risk issues. Performs patient registration functions when needed.

• Participates in audits, quality reviews, and denial prevention initiatives

• Visits patients prior to discharge to discuss financial arrangements and provide financial assistance.

   

What we're looking for 
Qualified applicants must have completed High School diploma or equivalent.

• 1-2 years of hospital patient access, insurance verification or revenue cycle experience is required.
• Requires a working knowledge of health insurance (Commercial, Medicare/Medicaid, Managed Care Plans). 
• Proficient computer skills (Microsoft Office applications) and previous experience with hospital registration systems is required.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities. 

More about Raleigh General Hospital

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. 

Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.