Business Office Manager

Manager, Business Office NonExempt

This position oversees the revenue cycle (gross charges, patient insurance, collections, and adjustments), accounts payable and monitoring of operational efficiencies.

What we're looking for 
Applicants should have a bachelor's degree in Business. Additional requirements include: 

♦    Experience in working collaboratively across departments or organizations.
♦    Knowledge of the intermediate features of calendaring and e-mail, word processing, spreadsheet, presentation, Internet browsers (Microsoft Outlook, Word, Excel, PowerPoint, and Internet Explorer preferred).
♦    Excellent performance in present and past positions.

ESSENTIAL FUNCTIONS:

Job Specific:
♦    Ability to perform accounting functions including accounts payable, accounts receivable, bank reconciliations and other account reconciliations, journal entries (e.g., accrued, recurring), payroll weekly reports, general ledger, financial analysis, account reconciliations, month end close. 
♦    Maximize the collection of medical services payments and reimbursements from patients, insurance carriers, and other sources of payment. Proactively identify, communicate, and establish processes to mitigate any risks to the revenue cycle process. 
♦    Utilize web-based tools and other available resources to facilitate providing insurance companies with required information.
♦    Utilize multiple information systems to accurately select the correct patient account in order to appropriately review and verify patient billable charges.
♦    Participate in and assist with audits to capture lost charges and determine the accuracy of billing as necessary.
♦    Various projects and tasks as requested.
Company Specific:
♦    Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty
♦    Completes annual health, safety, and education requirements. Maintains professional growth and development.
♦    Maintains confidentiality of all patients and/or employee information to assure patient and/or employee rights are protected.
♦    Reports to work on time as scheduled; adheres to policies regarding notification of absence.
♦    Attends all mandatory in-services and staff meetings.
♦    Represents the organization in a positive and professional manner.
♦    Complies with all organizational policies regarding ethical business practices.
♦    Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
♦    Maintains current licensure/certification for position, if applicable.
♦    Consistently demonstrates customer service skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
♦    Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
♦    HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.
♦    Compliance: Conducts job responsibilities in accordance with standards set forth in Kindred's Code of Conduct, Kindred policy and procedures, applicable federal and state laws, and applicable standards.

Language Skills:
♦    Able to communicate effectively in English, both verbally and in writing. 
♦    Additional languages preferred.

Skills:
♦    Basic computer knowledge.
♦    Knowledge of basic equipment.
♦    Appropriate telephone communication skills.