Business Office Manager

Business Office Manager 

Job Type: Full Time, Days

Your experience matters

At Centra Behavioral Health Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Come join us in our journey of opening a brand-new hospital!

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Brand new facility: Brand new hospital, built from the ground up, with cutting edge equipment and technology!

How you'll contribute 

Business Office Manager supports the delivery of quality services and the financial goals and objectives of the organization through effective day to day management of patient demographic and financial data. BOM/Coordinator will perform activities upfront collections, financial counseling and data processing. BOM/Coordinator works in conjunction with the Central Business Office to ensure the accuracy of data necessary in the billing and collections process. BOM/Coordinator will follow policies and procedures to ensure accurate capturing and posting of financial activity to assist in maintaining accounts receivable at amounts appropriate for payer and acuity mix.

Responsibilities: 

• Accurately records and reports census and admission information. 

• Serves as additional point of contact regarding benefit determination within departmental timelines.

• Performs upfront collections, financial counseling and data processing 

• Ensures accurate capturing and posting of financial activity and maintains accounts receivable at amounts appropriate for payer and acuity mix.

• Actively works with the Utilization department to ensure pre-certifications, certifications, and appeals are completed accurately and in a timely manner.

• Corresponds effectively with commercial and managed care payers.

• Performs insurance benefit verification and financial counseling in a timely manner.

• Reviews deposits to ensure accuracy and balances cash daily.

• Ensures accurate records of financial transactions for the facility.

• Assists the Financial Counselor to ensure payments are received by clients.

• Displays fiscal responsibility.

Qualifications and requirements

Applicants should possess the following qualifications and skills:

• Education: Associates degree or higher in business administration, accounting preferred, or a combination of education and relevant work experience.

• Experience: Previous experience in accounts receivable at psychiatric healthcare facility and previous supervisory experience preferred.

• License: Valid driver's license preferred; completed Crisis Prevention Training (CPI) within 30 days of hire and prior to patient contact.

About Us 

Centra Behavioral Health Hospital is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

Centra Behavioral Health Hospital is an Equal Opportunity Employer. Centra Behavioral Health Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.