Business Office Manager

Business Office Manager Position Summary

Leads day-to-day business office and revenue cycle operations, including core accounting activities (A/P, A/R, reconciliations, journal entries, month-end close) and payer reimbursement processes. Partners with clinical and billing teams to ensure accurate charge capture, documentation, and timely collections while supporting audit readiness and process improvement.

Essential Functions

• Perform accounting functions including accounts payable/receivable, bank and other account reconciliations, accrual/recurring journal entries, weekly payroll reports, general ledger activities, financial analysis, and month-end close.
• Maximize collection of medical services payments and reimbursements from patients, insurance carriers, and other payers; identify risks to the revenue cycle and implement/communicate mitigations.
• Use web-based tools/portals and available resources to provide insurers with required information.
• Navigate multiple information systems to select the correct patient account, review, and verify billable charges.
• Participate in and assist with audits to capture lost charges and determine billing accuracy; support corrective actions.
• Perform other related duties as assigned.

Additional Information

Collaborates closely with Patient Financial Services, HIM, clinical departments, and payers to ensure compliant billing and data integrity. Maintains confidentiality of financial and patient information and adheres to organizational policies and regulatory requirements. May require periodic overtime during month-end close and audit cycles.

Knowledge, Skills & Abilities

Education: Associate's or Bachelor's degree in Business preferred, or equivalent experience.

Experience: Accounts receivable and general accounting experience required; healthcare revenue cycle exposure preferred.

Skills: High analytical ability and strategic thinking; professional communication with patients, physicians, visitors, and the public; proficiency across multiple information systems/portals; accurate data entry; attention to detail and follow-through.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.