Case Management Assistant

Schedule: Full Time

Your experience matters

Texas Rehabilitation Hospital of Arlington is operated jointly with Lifepoint Health, Texas Health Resources and Methodist Hospital System. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Case Management Assistant joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

This is a chance to be a vital member of an interdisciplinary team caring for people in the Arlington area who need continued care to recover completely. You have specialized skills and our patients in Tarrant County need them! If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply!

How you'll contribute

A Case Management Assistant who excels in this role:

• Provides assistance to the case management staff, including but not limited to, creating and sending referral packets, organizing admission and discharge patient records, making phone calls, obtaining signatures, or any other assistance needed determined by the CM team.

• Assists the case management team in scheduling family conferences.

• Assists the case management team by making necessary arrangements for post-discharge follow up care.

• Functions as the point of contact and liaison for the hospital Case Management Department staff regarding clinical insurance review completion and/or issues.

• Forwards the necessary patient clinical information for all admission, concurrent, and retrospective insurance reviews to payers for the completion of medical necessity reviews.

• Monitors, followup, documents, and tracks payer responses/requests of completed clinical reviews, including approvals, appeals, and denials, and communicates these to the appropriate personnel [hospital staff, physician, DCM, Case Manager, Clinical Denial Management, and Centralized Business Office (CBO)].

• Monitors and tracks the total hospital certified days of the patient for payers (commercial, managed care, and Medicaid) and communicates missing certifications to the Lead CM/DQ and Case Manager

• Organizes and prepares the necessary clerical elements for the weekly Interdisciplinary Team Meeting to function timely andefficiently

• Enter DME needs per order sheet specifications

• Prepare Discharge IMM for delivery

• Deliver Advance Directive packets

• Assist with Rehabtracker sign ups

• Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.

• Ability to interface on all levels of the organization by demonstrating excellent interpersonal skills.

• Ability to communicate effectively, both in writing and verbally.

• Ability to work cooperatively andcollaboratively as a member of a team.

• Ability to work under stress and to respond quickly inemergency situations.

• Must have good and regular attendance.

• Performs other related duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage, tailored benefit options for part-time and PRN employees, and more.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

Applicants should have a college degree in a healthcare related field (preferred). Additional requirements include:

• LPN or Social Work degree preferred but not required
• Minimum of 1 year hospital or post-acute healthcare experience with preference in case management or clinical department. Proficient with Word and Excel software, keyboard typing and general office equipment

More about Texas Rehabilitation Hospital of Arlington

Texas Rehabilitation Hospital of Arlington is a 40-private bed, state-of-the-art inpatient acute rehabilitation hospital, offering exceptional care to the Arlington, TX community.

EEOC Statement

"Texas Rehabilitation Hospital of Arlington is an Equal Opportunity Employer. Texas Rehabilitation Hospital of Arlington is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.