Case Manager (CM)

Position: Case Manager

Your experience matters 

Dignity Health East Valley Rehabilitation Hospital - Gilbert operates jointly with Lifepoint Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Case Manager joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

The Non-Licensed Case Manager supports coordination of care, discharge planning, and communication with caregivers and the healthcare team. This role collaborates across disciplines to ensure the development and implementation of individualized care plans that meet patient needs and regulatory standards.

How you'll contribute 

A Case Manager who excels in this role:

• Complete departmental orientation as well as initial and annual competencies.
• Collaborate with interdisciplinary staff to identify and resolve barriers to care or discharge.
• Complete documentation in accordance with workflow timelines and content standards, including the Individual Plan of Care (IPoC) per CMS guidelines.
• Schedule and conduct family conferences and caregiver communications following team meetings or as needed.
• Facilitate weekly care team conferences to review patient progress and adjust treatment plans.
• Review the assigned Case Mix Group (CMG) and assist the care team in identifying and documenting treated comorbid conditions; notify the Health Information Management (HIM) team as needed.
• Demonstrates ability to coordinate patient care in an interdisciplinary setting.
• Familiarity with CMS documentation standards and discharge planning is preferred.
• Perform other duties as assigned.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

• Bachelor's or Master's degree in Social Work, or as required by state regulations (verify state-specific requirements).
• Certification in Case Management or Rehabilitation Nursing preferred (e.g., CCM, ACM, RN-BC, ARN).
• Minimum of 2 years of social work or case management experience in an inpatient setting highly preferred; experience in acute or rehabilitation hospital preferred.
• Strong verbal and written communication skills in English; additional languages preferred. Proficiency in Microsoft Office applications required.

EEOC Statement

"Lifepoint Health is an Equal Opportunity Employer. Dignity Health East Valley Rehabilitation Hospital - Gilbert is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.