Cashier, Business Office

Summary:

The Cash Posting Specialist is responsible for accurately posting payments, adjustments, and financial transactions to patient accounts. This role ensures accounts receivable accuracy, performs account research and reconciliation, and supports overall revenue cycle operations while maintaining compliance with payer requirements and organizational standards.

Essential Functions:

• Accurately posts deposits and adjustments to patient accounts
• Performs patient account research and follow-up to post and/or balance transactions
• Performs patient account data entry and maintenance
• Ensures accurate capturing and posting of financial activity and maintains accounts receivable at appropriate levels for payer and acuity mix
• Balances all cash transactions on a daily basis and at month-end close
• Resolves variances for current and previous months
• Distributes and/or scans remittance correspondence in a timely manner
• Proactively reports issues or concerns affecting posting/collection efforts to CBO Supervisor
• Receives payment by cash, check, credit cards, vouchers, or automatic debits
• Issues receipts, refunds, credits, or change due to customers
• Provides customer service by greeting customers, providing information, and resolving complaints
• Establishes or identifies prices of services and tabulates bills using calculators, cash registers, or electronic systems

Knowledge, Skills and Abilities:

• Strong critical thinking skills and decisive judgment
• Ability to work independently with minimal supervision
• Ability to function effectively in a fast-paced, potentially stressful environment
• Strong attention to detail and accuracy in financial transactions
• Effective communication and problem-solving skills
• Ability to manage multiple tasks and meet deadlines

Education & Experience:

• Education: High school diploma or equivalent required
• Experience:
  • Previous experience in accounting, cash posting, and working with insurance companies required
  • Prior experience with accounts receivable in a healthcare setting preferred
  • Experience managing or leading teams preferred (liaison role with cash posting team)

License & Certifications:

• License: Valid driver's license preferred
• Certifications: N/A

Additional Requirements:

• May be required to work flexible hours and overtime
• Completes transactions, receives and disburses cash, and processes credit/debit card transactions using electronic scanners and cash registers

Reports to:

Business Office Supervisor

FLSA Status:

Non-exempt

Non-Essential Functions (Springstone):

• What We Treat: Depression, Anxiety, PTSD, Borderline Personality Disorder, Bipolar Disorder, Psychosis, Suicidal and Homicidal Ideations, Drug and Alcohol Addiction
• Our Programs: Full continuum of care including 24/7 crisis care and assessment, inpatient mental health treatment, inpatient detox and rehab, PHP, IOP, and virtual care services
• Populations Served: Adults, children, adolescents, military personnel, veterans, first responders, and high-risk frontline professionals

EEOC Statement:

Springstone is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.