Clerk, Health Information Management

Your experience matters 

At UP Health System- Portage Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

 What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:  

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off 
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

Job Summary
A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws.

Education: High school diploma or equivalent Required

Essential Function
Ensures appropriate Emergency Room charts have EMS reports attached timely.
Responsible for helping all customers that come to the window in a timely and courteous manner.
Preps charts for scanning according to the productivity standards.
Scans medical records according to the daily productivity standards as appropriate.
Performs quality control checks on previously scanned reports as deemed appropriate.
Maintains HIPAA standards at all times.
Receives calls to the department and routes them accordingly.
Analyzes assigned records time permitting
Log all records in designated log book that have been shredded.
Reviews all patient requests for Patient Portal access.
Performs other duties as assigned.

EEOC Statement: UP Health System- Portage Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.