Clinic Surgery Scheduler

Willamette Medical Valley

Clinic Surgery Scheduler

Full Time: Full-Time Monday - Friday 8AM-430PM
 

Position Summary:
 Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).

Essential Functions:

•  Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages. 

• Collects and posts co-pays, deductibles and past due patient balances at the time of service.

• Processes all insurance referrals and/or authorizations. 

• Accurately schedules patients within established guidelines

• Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office. 

• Demonstrates knowledge & efficiency in EMR computer scheduling system

• Coordinates effectively the scheduling of procedures that required more than one department or discipline

• Checks patients in and completes the intake process to include insurance verification and updating demographic information. 

• Demonstrates a working knowledge of multi-phone system, medical terminology, prioritization guidelines, correct spelling and use of approved abbreviations

• Effectively communicates procedure times with physicians, office staff, patients, imaging, and surgery

• Actively reviews patient flow compared to schedule; proactively seeks ways to reduce scheduling conflict or inefficiency; suggest process & procedural change.

• Performs electronic chart pre-load process. Also scans documents to the patient electronic chart

• Actively manages and releases surgeon block according to Surgery Scheduling policy

   

• Performs other duties as assigned.

Minimum Qualifications:

• Minimum Education High school diploma or equivalent required

• Knowledge of CPT coding highly preferred

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. 

• Must be able to work in a stressful environment and take appropriate action. 

• Certifications: BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - 

• Preferred Minimum Work Experience 2 years Medical Office experience 

• Preferred Experience with Medical Referrals
   

Why Choose Us:
·    Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
·    Competitive Paid Time Off / Extended Illness Bank package for full-time employees
·    Employee Assistance Program - mental, physical, and financial wellness assistance
·    Tuition Reimbursement/Assistance for qualified applicants
·    Professional Development and Growth Opportunities
·    And much more...

EEOC Statement: 
Willamette Valley Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or law

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.