Coordinator, Assessment

Job Description
Coordinator assess the needs of walk-in and phone callers to ensure their referral to the service or resource to best address those needs. Coordinator assists in scheduling initial psychiatric assessment on patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders and presents symptoms to psychiatrist for best recommendation of care. Coordinator refers and triages patients to other sources of treatment when appropriate. Coordinator answers all inquiry calls regarding treatment and the facility, presents treatment options, documents calls and sets appointments for callers seeking treatment. Coordinator works with the business office to ensure smooth transition into the admission process.
Qualifications
Education: High school degree or equivalent preferred.
Experience: Previous experience in a psychiatric health care facility, with direct experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred. Must have strong clinical assessment skills.
License: Valid driver's license
Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours and overtime. With proper credentials, Coordinator may be required to complete vitals check on patients. 
JOB RESPONSIBILITIES 
Provides clerical support to the Care Coordination Manager and Care Coordination Team and acts as pack up to front desk reception. Enters information into the Medik system accurately.
Maintains appropriate stock of paperwork/forms and supplies to support the Care Coordination Department.
Checks in patient belongings with accuracy and documents appropriately.
Processes consent forms and coordinates admission paperwork for unit.
Provides assistance to other units and departments as needed.
Sends appropriate documentation to referral sources in the appropriate timeframe.
Provides assistance with discharges.
Schedules appointments for incoming assessments paying close attention to the needs of the patient.
Assists in the orientation of patients to units and to outpatient programs.


PHYSICAL, MENTAL, AND SPECIAL DEMANDS
1. Ability to sit and stand (at least two-thirds of the shift) and walk (possibly one-third of the shift).
2. Ability to reach above, or below waist height, kneel, bend, stoop, turn, and twist (occasionally to frequently).
3. Visual ability to read charts, treatment plans, financial documents, computer screen and typewritten materials.
4. Ability to frequently push/pull wheeled carts to 100 pounds.
5. Ability to frequently lift and carry 10 lbs.; occasionally 20 to 50 lbs.
6. Ability to work in an environment where chemicals are frequently used for cleaning, where medical and electrical hazards may be present and where dust, mist and steam are frequently generated in housekeeping tasks.
Ability to work at a rapid pace and perform a variety of repetitive duties

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.