Director, Case Management – Registered Nurse

Your experience matters

Rutherford Regional Health System is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Director of Case Management, you will play a vital leadership role dedicated to making communities healthier®. Join us on this meaningful journey where your expertise, leadership, and commitment to excellence will make a remarkable difference in the lives of the patients, families, and teams we serve.

How you'll contribute

A Director of Case Management who excels in this role:

• Develops and implements departmental goals, plans, and standards consistent with clinical, administrative, legal, and ethical requirements of the organization. 
• Directs and evaluates departmental operations, including care coordination, utilization review, discharge planning, and patient care delivery to achieve performance and quality objectives. 
• Plans, monitors, and manages staffing activities, including hiring, orientation, evaluations, disciplinary actions, and ongoing staff development. 
• Prepares, monitors, and evaluates departmental budgets to ensure operations remain within allocated funding; coordinates and oversees internal and external audits. 
• Creates and fosters an environment that encourages professional growth and continuous improvement. 
• Integrates evidence-based practices into departmental operations and case management protocols. 
• Ensures compliance with all regulatory and accreditation requirements, including CMS guidelines and HIPAA standards. 
• Oversees sensitive and confidential information in alignment with organizational policies and business office standards. 
• Collaborates with physicians, nursing leadership, and interdisciplinary teams to improve patient outcomes and length of stay management. 
• Performs other duties as assigned. 

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off. 
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and a 401(k) retirement plan with company match. 
• Employee Well-being: Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs. 
• Professional Development: Leadership development resources and ongoing career advancement opportunities. 

What we're looking for

Education & Licensure

• Bachelor's degree in a related field preferred; applicable experience may be considered in lieu of formal education. 
• Current RN license required (North Carolina or compact state preferred). 

Skills & Abilities

• Strong leadership experience in case management, utilization review, or care coordination within an acute care setting. 
• Ability to manage complex departmental operations and lead interdisciplinary teams. 
• Strong critical thinking, problem-solving, and decision-making skills. 
• Knowledge of CMS regulations, discharge planning processes, and payer requirements. 
• Business mathematical skills with the ability to compute rates, ratios, and performance metrics. 
• Moderate computer proficiency including EMR systems, spreadsheets, and reporting tools. 
• Strong communication skills with the ability to resolve complex and sensitive situations. 
• Demonstrated ability to manage multiple projects and priorities simultaneously. 

Physical & Work Environment Requirements

• Ability to sit, stand, walk, bend, and lift up to 20 lbs as required. 
• Repetitive motion required for computer use; must possess required vision abilities. 
• Works in a hospital and office environment with potential exposure to healthcare-related hazards. 
• Minimal overnight travel (up to 10%). 

More about Rutherford Regional Health System

Rutherford Regional Health System is a 143-bed acute care facility serving Rutherford County and surrounding communities. We are committed to providing high-quality, patient-centered care and offer a wide range of services, including emergency care, cardiology, orthopedics, women's services, and surgical services. As part of Lifepoint Health, we are focused on strengthening healthcare delivery and improving access to care in our community.

EEOC Statement

Rutherford Regional Health System is an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action statement

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. We believe that success is achieved through talented people and are committed to creating workplaces where employees can build meaningful and rewarding careers.