Division Manager, Business Office-Remote
| Facility | Lifepoint Behavioral Health |
| Location | Brentwood, TN |
| Career Area | Administrative Support |
| Schedule | Full Time |
| Workplace | Remote |
| Job Shift | Day |
| Date Posted | 04/07/2026 |
| Job ID | #337649 |
Schedule: Days: M-F
Job Location Type: [Remote]
Travel: 75%
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.
More about our team
The Division Manager, Business Office monitors business office performance across facilities and provides coaching when operational standards are not met. This position assists the Director of Revenue Cycle in daily communication with facilities, addressing questions related to patient accounts and business processes, and partners with the Central Business Office to ensure the accuracy of data required for billing and collections. The Division Manager communicates process updates, implements policy and procedure revisions, identifies opportunities for improvement, and serves as a liaison between facility Business Offices, the Central Business Office, and the Director of Revenue Cycle. The Division Manager is responsible for overseeing the setup, onboarding, and training of business office staff for all new hospital openings. This role ensures that team members across facilities are fully trained in policies, procedures, and daily business office operational expectations.
How you'll contribute
A Division Manager, Business Office who excels in this role:
Oversees full business office setup for new hospitals, including systems access, file structure, forms, and payment processing tools.
Ensures accurate and consistent capture, posting, and reconciliation of all financial activity across assigned facilities.
Provides coaching and performance improvement support to underperforming business offices, including onsite intervention when needed.
Collaborates with assessment and utilization review teams to ensure timely and accurate completion of pre‑certifications, re‑certifications, and appeals.
Monitors facility performance in upfront and cash collections and trains staff to enhance patient financial communication and collection outcomes.
Supports the Director of Revenue Cycle with daily facility communications and guidance on patient account and business process issues.
Partners with the Central Business Office to ensure accuracy and integrity of billing, collections, and revenue cycle data.
Communicates process updates, policy changes, and procedural enhancements to all business Offices and ensures compliance.
Identifies opportunities to streamline workflows and improve operational efficiency within functions.
Travels to facilities to train newly hired staff and provide temporary coverage for business office roles when necessary.
Serves as a liaison between facility business offices, the Central Business Office, and the Director of Revenue Cycle to support coordinated operations and problem resolution.
Always exhibit the company's core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together.
Other duties as assigned.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have a Bachelor's degree in Business Administration, Healthcare Administration, or related field from an accredited school required with 5 years of business office experience required.
Additional requirements include:
Knowledge of behavioral health care.
Strong organizational skills.
Ability to work collaboratively with a diverse team of healthcare professionals
Three years of business office experience at a psychiatric facility preferred.
Multi-facility/Regional oversight of behavioral healthcare facilities preferred
EEOC Statement
"Lifepoint Health s an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
You must be authorized to work in the United States without employer sponsorship.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.