Emergency Services Technician

UP Health Systems- Portage

Job Type: Emergency Service Technician

Part Time | Varied 

Your experience matters

UP Health Systems- Portage is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Emergency Service Technician joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

An Emergency Service Technician,  who excels in this role: 

Emergency Services Technician performs administrative/clerical duties in support of an assigned area. Employee is also required to perform telemetry monitoring.

Essential Functions

The Emergency Service Technician, under the supervision of the Emergency Room Director performs administrative/clerical duties in support of an assigned area. Employee is also required to perform telemetry monitoring.

• Greets patients and visitors. 

• Answers, screens, and routes telephone calls. 

• Calls codes, pages, and overhead announcements as requested.

• Enters nursing requests subject to the approval of a licensed nurse. Asks for clarification when necessary

• Assists with processing patient admissions, transfers and discharges.

• Assembles and maintains patient records and charts.

• Performs needed clerical tasks, including copying, filing, and ordering/stocking supplies.

• Assists RNs and physicians with other patient activities as needed.

• Perform continual surveillance of multiple monitors.

• Identifies significant arrhythmias and/or signs of patient distress and intervenes appropriately. 

• Identifies and corrects for artifacts.

• Reports abnormal assessment and telemetry findings or changes in patient physical, mental, and emotional conditions to nursing staff.

• Tests equipment for proper working order. Reports equipment problems to supervisor.

• Other tasks that may be assigned.

Functional Demands

Populations Served:

• Neonate (Infant (Early Childhood (1 year and Late Childhood (5 years and Adolescent (13 and Young Adult (17 to Middle Adult (30 years to Older Adult (>60 years)

• Protected Health Information
  Type of Protected Information Accessed:
  □ Demographic
  □ Clinical
  □ Insurance
  □ Financial
  □ Complete Medical Record

• Bloodborne Pathogens Exposure
  (While performing this job, occupational exposure is present for all employees)

Minimum Qualifications

High school diploma or equivalent required

• Successful completion of nurse aide training program required with current State of Michigan Nursing Assistant certification required at hire or within 4 months of hire OR Graduate of Nursing School and Current Michigan LPN License required, or successful completion of Medical Assistant program required with current CMA certification required.

Certifications

• Basic Life Support (BLS) is required upon hire.

• License: Certified Nursing Aide license is preferred.

• Minimum Work Experience
  One (1) year of experience preferred.

ORGANIZATIONAL EXPECTATIONS 

• Demonstrates support of the mission, vision, values, goals and general policies of UP Health System - Portage 

• Adheres to the standards of professional ethics and handles confidential information in strict conformance with departmental and hospital policies 

• Demonstrates flexibility and adaptability to unexpected changes in the workload, emergencies, staffing and scheduling 

• Uses tact, sensitivity, sound judgment and professional attitude when relating with co-workers, patients, families and visitors 

• Performs duties in a self-directed and cooperative manner with minimal need for supervision. Uses time constructively for maximum productivity

• Treats all co-workers, patients, families and visitors with consideration of their rights, cultural diversity, privacy, comfort and emotional needs. 

• Serves as a patient advocate and fosters a work culture of Diversity, Equity and Inclusion)

• Attends all mandatory training and completes all required LifeTalent education assignments within a timely manner. Keeps updated regarding Portage's changes through meeting attendance and review of posted information; attend briefs, debriefs and huddles 

• Abides by and references the Employee Handbook and other pertinent facility policies, including clinical, nonclinical, safety, and infection control

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

Professional Development: Ongoing learning and career advancement opportunities.

Your Regional Medical Center

UP Health System - Portage has been serving Michigan's Western Upper Peninsula since 1896. It supports a multi-specialty medical community with over 40 physicians and more than a dozen allied health professionals. The main campus features a 36-bed hospital, accredited as a chest pain center by the Society of Cardiovascular Patient Care (SCPC). UP Health System - Portage was the first in the state to achieve Level III ACC (American College of Cardiology) verification as a trauma center.

Additional services include dedicated physician hospitalists, cardiopulmonary services, elective and emergency orthopedics, women's health, general surgery, hematology and oncology, internal medicine, sports medicine and rehabilitation and sports medicine, x-ray and diagnostics (including MRI, mobile PET scan, 64-slice CT scanner, nuclear imaging, and 3D mammography), an advanced wound care center, a sleep lab, two Express Care walk-in clinics, a regional dialysis unit, pharmacy services, laboratory services, home care, and a 60-bed senior living community.

Comprehensive services include Physician staffed Emergency Services available 24/7, designated Hospitalist physicians for Inpatient Hospital stays, Family Birthing Services, an Express Care walk-in clinic, Full Laboratory Services, advanced imaging technology including 64 slice CT scanner, large bore MRI, Nuclear Imaging, Women's Imaging services including 3D mammography, Outpatient Rehabilitation, and Inpatient Swing Bed care, Sleep Center/ Diagnostics, Occupational Medicine, ENT, Orthopedics, Family Medicine, Pain Medicine, Pediatrics, Women's Health. Surgical Services include General, Orthopedics, Podiatry, Plastics/Hand, GYN, ENT, Urology, Gastroenterology, Ophthalmology, Dental, Vascular, and Pain.  

As Michigan natives and long-time residents of the Upper Peninsula, we know that our region is a unique corner of our great state. Our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. Every day, we work to make UP Health System just as special by keeping our mission - making communities healthier® - at the heart of all we do. We strive to create a culture where people choose to come for healthcare, physicians want to practice, and employees want to work. 

UP Health System is an accredited healthcare leader, providing care conveniently close to home at our three primary hospitals - Bell, Marquette and Portage - as well as several ancillary clinics throughout the area. From the Heart & Vascular Center in Marquette to Family Birthing at Portage to Cancer Care at Portage, we offer a vast array of services in 65 specialties and subspecialties. Additionally, UPHS - Marquette houses the region's only Level II Trauma Center and Neonatal Intensive Care Unit (NICU), with the ability to treat severe injuries and our tiniest of patients.

But we are more than just our facilities and the services we provide. More than our 2900+ employees, providers and volunteers who provide quality, compassionate care to all our patients. We are ingrained into the fibers of our communities. We are a unified front greatly invested in our region's overall well-being. And we are certain you can count on us to help you live a brighter, healthier future. EEOC Statement

UP Health Systems is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.