Epic Hospital Billing Analyst

EEOC Statement

"Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.

Schedule: Days: M-F

Job Location Type: Remote

Job Summary:

The Application System Analyst is the primary support contact for the assigned application. This includes coordination with other team members and organizational subject matter experts to create and support an integrated EHR system. Application System Analyst will be responsible for system configuration, builds, testing, report development and implementing updates to enhance the organizational value of the various information systems. Will participate in the implementation of new applications as well as upgrades and maintenance of existing systems.  The responsibilities include providing status information to the application manager, as well as participating with the project team for project planning, testing, training and implementation.  The Application System Analyst is also responsible for providing user support and may be required to provide off-hours on-call support.

Essential Responsibilities:

• Serve as the primary support contact for Epic Hospital Billing (HB)
• Coordinate and resolve issues across your application area
• Build, configure, and maintain Epic billing workflows
• Analyze workflows, data, and system functionality to improve performance
• Partner with end users to understand needs and optimize the system
• Prioritize and implement system changes and enhancements
• Test builds, upgrades, and new releases before go-live
• Support implementations, upgrades, and ongoing system maintenance
• Ensure data coming into the system meets business and reporting needs
• Work with report writers to support accurate billing and reporting
• Collaborate with vendors and internal teams on system updates and issues
• Help define and follow build standards, naming conventions, and processes
• Document workflows, build decisions, and system changes
• Provide day-to-day user support and troubleshooting
• Participate in project planning, testing, training, and go-lives

Other Responsibilities:

All other responsibilities as assigned in accordance with qualifications.

Job Qualifications

• Education: Associate's degree in computer science or other technical field or healthcare related field.
• Experience: Two or more years of software application support.
• Certification: Must be Epic HB Certified
• Skills and Abilities: Ability to prioritize, resolve conflict, and maintain issues lists. Proficient in MS office.
• Strong communication, problem solving, and analytical skills.  Ability and interest in developing mastery level knowledge of assigned applications, how they are used in our organization, and how they interact with other applications and work processes.

Physical Requirements

As defined by the physical requirements and working conditions form maintained by the Occupational Health Department.