Financial Counselor
| Facility | Rock Springs |
| Location | Georgetown, TX |
| Career Area | Administrative Support |
| Schedule | Full Time |
| Job Shift | Day |
| Date Posted | 02/28/2026 |
| Job ID | #333531 |
Your experience matters
Rock Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Financial Counselor joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Financial Counselor who excels in this role:
The Financial Counselor provides guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility's services. Counselor assesses patients' financial ability, determines ability to pay, advises patients on insurance benefits, explains financial liability, collects payment, negotiates payment arrangement, secures financing, identifies funding sources and resolves any confusion the patient may have about their financial obligations to the facility. Counselor is responsible for the accurate and timely verification of insurance benefits, to include: contacting patients and/or guardians to obtain additional insurance information, researching and maintaining an ongoing collective knowledge of HMO, PPO, Medicaid, Medicare, and commercial insurance reimbursement rates and criteria, evaluating plans to calculate and estimate of the patient's out of pocket charges, collecting any co-pays, co-insurance, deductibles, etc. and exploring patient's financial circumstances to ensure fair and reasonable repayment terms.
What we're looking for
Applicants should have a high school diploma. Additional requirements include:
Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
Valid driver's license preferred
May be required to work flexible hours and overtime. Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.
Schedule: Days
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
More about Rock Springs
Rock Springs is a 35 bed behavioral health hospital that has been offering exceptional care to the Georgetown,Tx community for over 5 years.
EEOC Statement
Rock Springs s an Equal Opportunity Employer. Rock Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.