Gift and Coffee Shop Team Leader

Gift and Coffee Shop Team Leader 

Schedule: 

This is a full-time position.   (Monday thru Friday : hours may vary depending upon the day : 7am - 2pm or 7:30 - 2:30pm) 

Your experience matters 

Highpoint Health-Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Gift and Coffee Shop Team Leader joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Gift and Coffee Shop Team Leader who excels in this role:

• Support the daily operations of our hospital-based retail and café space, ensuring a smooth, efficient, and welcoming experience for customers and staff alike. 

• This hands-on role includes oversight of the coffee bar, assistance with food prep and inventory, customer service, register support, gift shop tasks and staff coverage when needed.

• The team leader acts as a key team player and right hand to the shop manager, maintaining high standards in both the retail and café environments.

• Supervise the coffee bar's workflow, cleanliness, product availability, and customer experience during open hours.

• Assist with barista tasks, restocking, customer service, or food prep when needed.

• Provide customer service, restock merchandise, and assist with displays.

• Prepare and package food items in accordance with safety standards and menu guidelines.

• Track inventory levels of food, beverages, and supplies; collaborate with the manager to place weekly orders.

• Step in to support team members who are absent or during high-volume periods.

• Confidently use the register system, assist with end-of-day reporting, and ensure accurate cash handling when required.

• Follow procedures to open and/or close both the gift shop and coffee bar, ensuring all areas are prepared and secured.

   

• Performs other duties as assigned.

Why join us 
We believe that investing in our employees is the first step to providing excellent patient
care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for 

The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment.  Additional requirements include:

• High school diploma or the equivalent is required. 
• Retail, food service, or hospitality experience is preferred. 

EEOC Statement

"Highpoint Health-Sumner with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health-Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.