Manager, Health Information Management

Health Information Manager Position Summary

Oversees Health Information Management (HIM) operations to ensure the integrity, availability, and confidentiality of medical records. Assists with planning, organizing, directing, and maintaining department workflows; supports physicians with electronic medical record (EMR) use and timely record completion; manages release-of-information processes; and ensures compliance with policies, HIPAA, and accreditation standards (e.g., The Joint Commission/JCAHO, CARF).

Essential Functions

• Maintain confidentiality of all patient care information and protect patient rights in all HIM activities.
• Assist in planning, organizing, directing, and maintaining the HIM department in accordance with policies, procedures, state/federal regulations, and accreditation standards (HIPAA, JCAHO/TJC, CARF).
• Establish and maintain procedures for collection, abstracting, filing, indexing, and retrieval of medical records.
• Assist staff physicians with EMR navigation and support timely completion of records within required timeframes.
• Serve as a resource to hospital leadership and staff on HIM rules, regulations, and accreditation standards (HIPAA, TJC).
• Supervise HIM employees, including onboarding and ongoing training in HIM functions (if applicable).
• Process discharged records within required timeframes, including assembly, analysis, and abstracting.
• Review and process requests for patient information (ROI) within required timeframes; assist/guide staff handling after-hours requests.
• Perform other duties as assigned.

Additional Information

Partners with Compliance, Quality, and IT to support audits, survey readiness, data integrity, and privacy/security practices. Monitors key HIM metrics (e.g., physician delinquency, ROI turnaround) and supports continuous improvement. Ensures documentation and retention practices meet legal, regulatory, and organizational requirements.

Knowledge, Skills & Abilities

Credentials: RHIT (or eligible) or RHIA (or eligible) or AHIMA coding certification.

Experience: Two (2)+ years of HIM leadership experience preferred, ideally in a hospital setting.

Skills/Knowledge: HIPAA, TJC/JCAHO, and CARF standards; EMR proficiency; medical record lifecycle management; release-of-information workflows; privacy/security practices; supervisory/teaching ability; strong organization, communication, and follow-through.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.