Medical Office Assistant - Pediatrics

Your experience matters 

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Office Assistant joining our team, you're embracing a vital mission dedicated to making communities healthier ®.  The Medical Office Assistant provides comprehensive front-office and administrative support in a pediatric clinic, ensuring smooth daily operations and a positive patient experience. Responsibilities include patient scheduling and registration, insurance verification, billing and collections, referral coordination, maintaining accurate medical records, and supporting clinic workflow and compliance. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 

More about our team 

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do.  Join our Pediatric Care team consisting of  dedicated providers who are passionate about children's health. We offer personalized care for infants, children, and adolescents-from routine checkups to ongoing health management. Our close-knit team is committed to providing compassionate care to both our young patients and their families. 

How you'll contribute 

As a Medical Office Assistant, you will play a vital role in ensuring smooth daily operations and delivering an exceptional patient experience. Your contributions will include:

• Provide comprehensive front office support, including scheduling and registering patients, verifying insurance, managing referrals and pre-certifications, and maintaining accurate electronic medical records.
• Deliver professional, compassionate customer service while serving as the first point of contact and managing administrative duties such as filing, data entry, scanning, and incoming communications.
• Post charges, code fee slips, collect co-pays, deductibles, and outstanding balances, and assist with end-of-day balancing and deposit preparation.
• Review provider orders prior to patient departure and coordinate referral appointments to ensure continuity of care.
• Obtain informed consent for invasive procedures and maintain compliance with HIPAA, infection control, and clinic policies.
• Maintain clean, organized, and fully stocked examination rooms and front office areas to support efficient clinic flow.
• Monitor, reorder, stock, and troubleshoot medical supplies and equipment to minimize operational disruptions.

Schedule: Full time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:  

•  Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Tuition Reimbursement: Available for full and part-time employees to further education. 
   

What we're looking for.

• High school diploma or equivalent required.

• Strong critical thinking skills with the ability to exercise sound judgment and make timely decisions.

• Ability to work independently with minimal supervision while maintaining accuracy and efficiency.

• Ability to remain calm, professional, and effective in a fast-paced or high-stress healthcare environment.

• Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities.

• Effective verbal and written communication skills with a patient-centered approach.

• Proficiency in computer applications and electronic medical record (EMR) systems, with a strong understanding of confidentiality and HIPAA standards.
  
   

More about Harris Regional Hospital 

Harris Regional Hospital is an 86-bed acute care facility located in Sylva, NC. With a long-standing reputation for excellent care, this fully-accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women's care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care. 

EEOC Statement 

"Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."