Medical Office Assistant

Your experience matters 

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Lifepoint team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®. As the Medical Office Assistant, you will serve as a key member of the healthcare team, ensuring efficient front office operations and a positive patient experience. You will support clinical workflow through accurate scheduling, documentation, billing processes, and coordination of care while maintaining professionalism and confidentiality at all times.

More about our team

Wilson Immediate Care provides services for a wide variety of needs including care for sudden and ongoing illnesses, minor acute injuries, MRO services, on-site X-Ray and lab services, and more. Our physicians have a combined 80+ years of experience and all are board certified in Internal or Family Medicine.

 

How you'll contribute 

As a Medical Office Assistant, you will play a vital role in ensuring smooth daily operations and delivering an exceptional patient experience. Your contributions will include:

• Provide comprehensive front office support, including scheduling and registering patients, verifying insurance, managing referrals and pre-certifications, and maintaining accurate electronic medical records.
• Deliver professional, compassionate customer service while serving as the first point of contact and managing administrative duties such as filing, data entry, scanning, and incoming communications.
• Post charges, code fee slips, collect co-pays, deductibles, and outstanding balances, and assist with end-of-day balancing and deposit preparation.
• Review provider orders prior to patient departure and coordinate referral appointments to ensure continuity of care.
• Obtain informed consent for invasive procedures and maintain compliance with HIPAA, infection control, and clinic policies.
• Maintain clean, organized, and fully stocked examination rooms and front office areas to support efficient clinic flow.
• Monitor, reorder, stock, and troubleshoot medical supplies and equipment to minimize operational disruptions.

Schedule: Full time, Days

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:  

•  Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Tuition Reimbursement: Available for full and part-time employees to further education. 
   

What we're looking for.

• High school diploma or equivalent required.

• Strong critical thinking skills with the ability to exercise sound judgment and make timely decisions.

• Ability to work independently with minimal supervision while maintaining accuracy and efficiency.

• Ability to remain calm, professional, and effective in a fast-paced or high-stress healthcare environment.

• Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities.

• Effective verbal and written communication skills with a patient-centered approach.

• Proficiency in computer applications and electronic medical record (EMR) systems, with a strong understanding of confidentiality and HIPAA standards.

 More about Wilson Medical Center 

Wilson Medical Center is committed to always providing excellent care to our community. Our 294-bed facility has provided services to residents of Wilson County and surrounding communities for more than 55 years. We offer an array of services, including orthopedics, cardiology, general surgery, women's care, emergency medicine, imaging and much more. We also have nine multi-specialty physician clinics, a wound center, radiation oncology center, outpatient imaging center, a rehabilitation and nursing care center and a 5-star day care.

EEOC Statement

"Wilson Medical Center is an Equal Opportunity Employer. Wilson Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.