Outpatient Coordinator, Behavioral Health

Job Title: Behavioral Health Outpatient Coordinator

Job Type: PRN, Non Exempt

Job Schedule: 
 

Your experience matters 

Maria Parham Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Outpatient Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team 

Maria Parham Health, a Duke LifePoint Hospital, is the region's healthcare provider, offering comprehensive services supported by skilled physicians, nurses, and clinical specialists. Fully accredited by The Joint Commission and the College of American Pathologists, we deliver exceptional care through our advanced Emergency Department, Maternity Center, Intensive and Progressive Care units, Medical/Surgical services, and inpatient rehabilitation. Maria Parham also offers state‑of‑the‑art physical, occupational, and speech therapy on an outpatient basis, ensuring patients receive high‑quality, accessible care close to home.

Our system extends to the Maria Parham Franklin facility in Louisburg, which features a fully equipped Emergency Department, specialized Behavioral Health units, and additional outpatient diagnostic services. Across our 205 licensed beds, we provide advanced cardiac, cancer, respiratory, and rehabilitation care supported by cutting‑edge technology and key partnerships. Our team remains committed to delivering the quality, expertise, and compassion our community deserves.

How you'll contribute 

The Behavioral Health Outpatient Coordinator ensures the smooth, efficient, and professional operation of the outpatient behavioral health department while delivering a high standard of customer service and support. This role oversees daily office processes, non‑clinical outpatient staff, and program activities to maintain compliance with federal and state regulations, licensing requirements, and Joint Commission standards. The Coordinator manages admissions, supports pre‑admission and assessment tracking, assists with charge reconciliation, and maintains schedules, documentation, and essential program tools. Serving as a key liaison for patients, families, referral sources, and payer partners, the Coordinator supports discharge planning, utilization review efforts, and financial processes to ensure service coverage and continuity of care. Through strong organization, communication, and customer‑service skills, the Coordinator enhances overall program operations and promotes an optimal patient experience.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for 
Applicants should have 

• High school degree or equivalent required. 
• Previous experience on an inpatient unit preferred. 
• Must have experience with clerical duties. 
• Valid driver's license preferred.
• CPR certification and Handle with Care within 30 days of employment and prior to any patient contact. 
   

Connect with our Recruiter 
Not ready to complete an application, or have questions? Please contact Brandi Walton, Talent Acquisition Recruiter at 629-257-6103, [email protected]. Or Click Here to schedule a time to discuss your career interests with Lifepoint Health! 
 

More about 

At Maria Parham Health, part of Duke Lifepoint Healthcare, you'll grow your career while making communities healthier®. Our regional system is Joint Commission-accredited and was awarded an "A" Hospital Safety Grade by the Leapfrog Group. Our 103-bed facility in Franklin County and 102-bed facility in nearby Vance County creates a healthcare hub for northern North Carolina and southern Virginia. With physicians representing nearly 30 specialty services, highly trained nurses and the latest advanced technology, we collaborate to provide quality, compassionate care close to home. 
 

EEOC Statement

Maria Parham Health is an Equal Opportunity Employer. Maria Parham Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.