Patient Access Coordinator

Patient Access Coordinator 

Schedule: 7:30A - 5:00P 

Your experience matters 

 Person Memorial Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team 

Person Memorial Hospital in Roxboro, NC is a full-service hospital where caring, kindness, and compassion join modern facilities and equipment to provide you with the best possible health care. We provide comprehensive health care services to Person County and surrounding areas, licensed for 98 beds. We strive to meet the ever-changing needs of our patients. Person Memorial Hospital, and the Pathology and Clinical Laboratory are accredited by The Joint Commission.

How You'll Contribute

The Patient Access Coordinator provides support for the daily operations of Patient Access functions while performing the day-to-day duties of a Registration Clerk

Essential Functions

• Must be able to foster positive work relationships with co-workers and demonstrate flexibility in adapting to work demands.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Verifies insurance benefits and obtains precertification/authorization as necessary.
• Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow-up.
• Provide and complete IMM's & MSP's timely to be compliant.
• Supports lobby functions as needed which includes answering multi-line phone and direct calls using appropriate scripting.
• Contact insurance companies to obtain and verify insurance benefits and authorizations.
• Meets with patient or patient's caregiver before or after admission to exchange
• Continually educates all registration staff on any changes pertinent to their roles
• Performs other duties or responsibilities as assigned by the Patient Access Supervisor or PFSD

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for
Applicants should have a high school diploma or equivalent required

More about

At Person Memorial Hospital, part of Duke Lifepoint Healthcare, you'll grow your career while making communities healthier®. Person Memorial is a full‑service, Joint Commission-accredited hospital that combines compassionate, community‑focused care with modern facilities, including four fully digital operating rooms, post‑anesthesia recovery suites, same‑day surgery services, and 98 licensed beds across acute and extended care. With more than 350 dedicated staff members and a long-standing presence since 1950, the hospital plays a vital role in both healthcare delivery and the local economy-providing charity care, essential community programs, education, and services that uplift the wellbeing of Person County and surrounding areas. Governed by a local Board of Trustees and deeply committed to improving patient safety and operational excellence, Person Memorial continues to serve as a trusted healthcare partner to the community it proudly calls home.

EEOC Statement

"Person Memorial Hospital is an Equal Opportunity Employer. Person Memorial Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.