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Allied Health
Health Support Center
Non-Clinical
Nursing Patient Support
Registered Nurse
Physicians & Providers

Patient Access Representative

Facility Saint Mary's Regional Health System
Location Russellville, AR
Career Area Administrative Support
Schedule PRN
Date Posted 10/28/2025
Job ID #303989

PRN (As Needed) Position

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Saint Mary's 170-bed acute care hospital is a Level III Trauma Center and offers a variety of inpatient and outpatient services, including cardiology, gastroenterology, endoscopy, women's services, intensive care, inpatient rehab services, medical imaging, sleep medicine, pulmonology and urology. At Saint Mary's, we continually invest in technology to deliver a comprehensive range of services that set us apart as a leader in healthcare for the River Valley.

Where We Are:

Russellville, overlooking 34,000-acre Lake Dardanelle and the Arkansas River, is renowned for its bass fishing and a state park has two locations providing everything needed for an enjoyable outing. Mount Nebo State Park offers spectacular views of the River Valley. Arkansas Tech University provides cultural and sporting events throughout the year.

Why Choose Us:

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off
  • Employee Assistance Program - mental, physical, and financial wellness assistance
  • Tuition Reimbursement/Assistance for qualified applicants
  • Personal and career development education opportunities
  • And much more

Position Summary:

The Patient Access Representative performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage. Additional responsibilities include:

  • Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate.

  • Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment.
    Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.

  • Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.

Minimum Qualifications:

Education: High school diploma or equivalent Required or 3 years of directly related experience may be substituted for the required education.

Billing or collection experience preferred. Computer experience required.

EEOC Statement:

Saint Mary's Regional Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.