People Services Generalist

Who We Are: 

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Georgetown Community Hospital is an acute care hospital with 75-beds offering a broad range of inpatient, outpatient, intensive care, surgical, emergency and diagnostic services. From our bariatrics to women's services to radiology, we have a wide range of services serve our community. 

Where We Are: 

Georgetown is a small town bursting with charm in the midst of Kentucky Horse Country and is the true birthplace of bourbon. We are proud to be Kentucky's fastest growing city and home to a diverse list of adventures for all including petting a thoroughbred champion, feeling the thunder of a new engine roar to life, and strolling along a bustling Victorian-era downtown with architectural charm and locally-owned shops, restaurants, craft breweries and a bourbon distillery. 

Why Choose Us: 

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees 
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees 
• Employee Assistance Program - mental, physical, and financial wellness assistance 
• Tuition Reimbursement/Assistance for qualified applicants 
• Options for accident, critical illness, long-term, short-term, and hospital indemnity insurance 
• Professional development opportunities 
• And much more... 

SUMMARY

The Market People Services Generalist is responsible for enhancing department functions by planning, implementing and developing training, onboarding, and employee orientation programs, the administration of employee benefits, payroll administration, and answer employee questions regarding pay, benefits, policies and procedures.

ESSENTIAL FUNCTIONS 

To perform this job successfully, the individual must be able to perform each essential function satisfactorily, with or without reasonable accommodation. 

The People Services Generalist assists in all day-to-day functions within the People Services department including but not limited to: 

• Greeting people and answering the phones
• Overseeing office supplies and materials
• Coordinating engagement activities/event planning
• Administration of Workers' Compensation
• Provide regular assistance and follow-up to employee inquiries 
• Handle pay related issues
• Records management
• Employee relations
• AA/EEO compliance.
• Develops human resources solutions by collecting and analyzing information; recommending courses of action
• Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution
• Coaching and counseling managers and employees
•  Perform other duties as assigned

ADDITIONAL RESPONSIBILITIES AND COMPLIANCE

• Serves both internal team members and external customers, including clients, patients, contractors, and vendors.

• Works with sensitive and confidential information and ensures adherence to applicable privacy and security standards.

• Demonstrates a comprehensive understanding of healthcare regulations and compliance requirements (e.g., HIPAA).

• Applies organizational policies, procedures, and business office standards consistently and effectively.

KNOWLEDGE, SKILLS & ABILITIES

• Strong business and quantitative skills, including the ability to analyze data, compute trends, and interpret workforce metrics.

• Proficient computer skills, including regular use of email, word processing, spreadsheets, databases, and presentations to support business objectives.

• Advanced communication skills with the ability to present complex information, address sensitive situations, and influence leaders at all levels. 

• Demonstrated judgment and problem‑solving abilities in complex and varied situations affecting departmental operations. 

• Strong project management and organizational skills with the ability to manage multiple priorities and initiatives simultaneously. 

EDUCATION AND EXPERIENCE

• Associate's degree in a related field preferred; applicable work experience may be considered in lieu of education. 

• Previous People Services experience or related field preferred

EEOC Statement: 

Georgetown Community Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.