Quality Coordinator

Your experience matters 
Copper Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Quality Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute
A Quality Coordinator who excels in this role:

• Coordinates and supports projects within the Health Support Center (HSC) Quality Department, including the National Quality Program (NQP), Culture of Safety and Engagement (CoSE) survey, Executive Patient Safety Conference, and other team initiatives. 
• Partners with senior leaders, subject matter experts, and business owners to ensure projects stay on track and meet timelines. 
• Monitors progress and proactively communicates risks, changes, or delays that may impact key milestones. 
• Leads coordination, scheduling, and communications for NQP, CoSE survey, and Executive Patient Safety Conference activities. 
• Schedules project activities and tracks deliverables to ensure timely completion. 
• Provides regular updates to the Vice President of Quality Operations and other stakeholders as needed. 
• Manages Continuing Education Units (CEUs), including coordination, tracking, and distribution for webinars and training events. 
• Maintains and updates the department-wide quality plan. 
• Demonstrates regular and reliable attendance. 
• Performs other duties as assigned. 
• Primarily supports internal stakeholders. 
• Handles sensitive and confidential information. 
• Demonstrates basic knowledge of healthcare regulations and compliance (e.g., HIPAA), with the ability to apply policies, procedures, and business office standards. 

What we're looking for

Education: 

• High School Diploma or GED equivalency

Experience: 

• 2+ years; Informal Project Management experience preferred.

Certifications:

• Certified Associate in Project Management (CAPM) preferred.

Skills & Abilities:

• Business Math Skills: Ability to perform basic calculations (addition, subtraction, multiplication, division) and work with rates, ratios, percentages, and simple graphs.
• Computer Proficiency: Comfortable using email, word processing, spreadsheets, and data entry tools.
• Communication Skills: Clearly communicates routine information verbally and in writing; able to provide basic guidance on standard procedures.
• Problem-Solving: Resolves routine, repetitive issues by following established processes and guidelines.
• Decision-Making Impact: Decisions primarily affect individual responsibilities or assigned functional areas.
• Judgment: Applies established practices and works under general guidance to complete tasks effectively.
• Organization & Planning: Prioritizes and manages routine tasks to meet deadlines and expectations.

Schedule:  Monday - Friday, full-time

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

More about Copper Springs 

Copper Springs is a behavioral health hospital located in Avondale, AZ, part of the greater Phoenix metro area. We provide inpatient and outpatient programming for those facing mental health and addiction challenges. Our programs offer caring, compassionate treatment for adolescents and adults, as well as specialized programming for active-duty military, veterans, first responders, and other high-risk frontline professionals.

Programs include inpatient mental health and addiction treatment, Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), and Help for Heroes®.

EEOC Statement

Copper Springs is an Equal Opportunity Employer. Copper Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.