Receptionist

Community Medical Center

Receptionist Cancer Center

Job Type: Full-time Monday - Friday

Your experience matters 

At Community Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Job Summary:
Receptionist provides administrative support, performs as a receptionist, as well as clerical and customer service functions, as well as non-technical duties in Practices or Departments. Responsible for managing front office duties for a multi-provider-based clinic and infusion therapy services.  Reports to: Office Manager/Supervisor or Dept Director

Essential Functions: 

• Patient Registration, Patient Check-In/Out Procedures
• Patient scheduling for Multiple Providers Office Visits, Infusion and lab appointments.  Attention to detail to schedule and coordinates with providers/staff to resolve scheduling conflicts.
• Greets patients and visitors, answer phone calls and respond to inquiries in a courteous and professional manner.
• Maintain and update patient records, ensuring confidentiality and accuracy of all personal and medical information,
• Medical Insurance knowledge, preferred.  Verify insurance information and follow all departmental processes/policy and procedures.
• Organization and time management skills to multi-task while maintaining positivity with patients and their family.
• Prepares and sending outgoing mail, distributing incoming mail, maintaining filing systems, correspondence, photocopying, scanning, and faxing.
• Places, answers, and directs phone calls and distributes messages.
• Keeps office area neat and tidy and monitors and orders office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of CMC.
• Maintains a neat and professional appearance in compliance to the existing dress code.

• Perform other duties as assigned.

   

Qualifications & Requirements:  

• High School Diploma or equivalent preferred. 
• Associates Degree Preferred
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. 
• Technological skills over multiple EMR and hospital-based platforms.
• Organization and time management to manage a variety of tasks effectively.

• Must be able to work in a stressful environment and take appropriate action. 

   

 What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:  

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off 
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more...

EEOC Statement:

Community Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local laws.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.