Scheduler

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are-not just what you can do.

Centerpoint Health - Georgetown is a 75-bed acute care hospital offering a broad range of services including inpatient, outpatient, intensive care, surgical, emergency, and diagnostic services. From bariatrics to women's services to radiology, we proudly serve our community with comprehensive care.

Where We Are

Georgetown is a charming small town located in the heart of Kentucky Horse Country and recognized as the true birthplace of bourbon. As Kentucky's fastest-growing city, Georgetown offers a unique blend of experiences-from visiting thoroughbred horse farms to exploring a vibrant Victorian-era downtown filled with locally owned shops, restaurants, craft breweries, and a bourbon distillery.

Why Choose Us

• Health (Medical, Dental, Vision) and 401(k) benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program (mental, physical, and financial wellness)
• Tuition Reimbursement/Assistance for qualified applicants
• Optional coverage for accident, critical illness, short-term/long-term disability, and hospital indemnity
• Professional development opportunities
• Free parking
• And much more

Position Summary

The Scheduler is responsible for coordinating patient testing, procedures, and admissions while ensuring accurate data entry, insurance verification, and authorization completion. This role also handles incoming calls and supports efficient patient access services.

Reports To

Patient Access Supervisor - Scheduling/Pre-Registration

FLSA Status

Non-exempt

Minimum Education

• High School Diploma or GED - Required
• Associate's Degree - Preferred
• Equivalent experience (minimum 3 years in a related role) may substitute for education

Minimum Work Experience

• Prior scheduling experience in a healthcare environment - Strongly Preferred
• Medical terminology knowledge - Preferred
• Billing and/or collections experience - Preferred
• Computer experience - Required

Certifications & Licensure

• License: Not required
• Certifications: Not required
• Handle with Care training required within 30 days of orientation and maintained annually

Required Skills

• Strong critical thinking and decision-making skills
• Ability to work independently with minimal supervision
• Ability to work effectively in a fast-paced, stressful environment
• Excellent organizational and time management skills
• Ability to prioritize tasks based on patient and departmental needs
• Proficiency with standard office equipment (computer, phone, copier, fax, scanner)

Essential Functions

• Schedule patients for ancillary, surgical, and medical procedures while ensuring staff and resources are available
• Obtain physician orders and secure authorization/pre-certification for services
• Accurately enter procedures and patient data into scheduling and order entry systems
• Verify and enter insurance information correctly
• Inform patients or physician offices of out-of-network issues or benefit limitations
• Communicate special instructions, preparation requirements, or additional documentation needs
• Maintain awareness of upcoming schedules to ensure proper staffing and readiness
• Ensure consistency between scheduling and admissions systems for patient records
• Answer incoming phone calls and assist with patient inquiries

Non-Essential Functions

• Perform other duties as assigned

EEOC Statement:

Centerpoint health - Georgetown is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.