Scheduler

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Centerpoint Health - Georgetown is an acute care hospital with 75-beds offering a broad range of inpatient, outpatient, intensive care, surgical, emergency and diagnostic services. From our bariatrics to women's services to radiology, we have a wide range of services serve our community.

Where We Are:

Georgetown is a small town bursting with charm in the midst of Kentucky Horse Country and is the true birthplace of bourbon. We are proud to be Kentucky's fastest growing city and home to a diverse list of adventures for all including petting a thoroughbred champion, feeling the thunder of a new engine roar to life, and strolling along a bustling Victorian-era downtown with architectural charm and locally-owned shops, restaurants, craft breweries and a bourbon distillery.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Options for accident, critical illness, long-term, short-term, and hospital indemnity insurance
• Professional development opportunities
• Free Parking
• And much more...

Position Summary:

Schedules patient testing, procedures, and admissions; obtains pre-certification/authorization numbers and enters them into scheduling or registration systems; ensures accurate insurance information is collected and recorded; and responds to incoming phone calls. Ensures coordination of services and effective communication with patients, physicians, and staff to support efficient patient care delivery.

Reports to: Patient Access Supervisor-Sch/PreReg
FLSA Status: Non-exempt

Minimum Education:

High school diploma or equivalent required, or a minimum of three years of directly related experience may be substituted in lieu of education.

Required Skills:

• Critical thinking skills and decisive judgment with ability to work with minimal supervision
• Ability to work effectively in a stressful environment
• Strong organizational and time management skills
• Ability to prioritize work based on patient and departmental needs
• Proficiency with standard office equipment (computer, copier, telephone, fax, scanner)
• Computer experience required
• Knowledge of medical terminology, billing, and/or collections preferred

Minimum Work Experience:

Prior scheduling experience in a healthcare environment strongly preferred.

Essential Functions:

• Schedule patients for ancillary, surgical, and medical testing, procedures, and admissions while ensuring staff and resources are available
• Notify patients or physician office staff of out-of-network carriers or issues that may impact benefits
• Communicate special instructions, testing requirements, and other pertinent information to patients or physician offices
• Review scheduling reports for upcoming services to ensure readiness of registration staff, availability of time slots, and appropriate staffing
• Obtain physician orders and insurance authorization/pre-certification; enter outpatient procedures into the Order Entry System
• Ensure consistency between scheduling and admissions modules for patients being admitted

Non-Essential Functions:

• Perform other duties as assigned
• Assist team members and departments as needed to support overall operations

EEOC Statement:

Centerpoint health - Georgetown is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.