Scheduler

Your experience matters 

Castleview Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Scheduler joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute 

The primary purpose of this position is to coordinate all imaging procedures. Responsible for scheduling imaging procedures, coordinating and communicating about patients with specialized procedures. Responsible for checking procedure diagnosis to meet medical necessity. Sends and tracks Mammography letters to patients. Faxes and tracks all positive mammography results. Maintains office policies and procedures. In charge of Department Meeting minutes.

A Scheduler who excels in this role:

• Provides quality customer service through greeting patients, answering phones and making patient appointments.

• Answers phones in a timely and polite manner, transfers calls appropriately, relays messages. Attempts to resolve patient questions and requests before referring them to other staff members.

• Prepares the medical chart for each patient by identifying and utilizing the appropriate forms and recording information.

• Maintains confidentiality of all pertinent patient care information to assure patient rights are protected. Releases information in accordance with established policies.

• Does not have unauthorized overtime, arrives on time, leaves on time and has few unscheduled absences. Respects diversity of each individual (patients, visitors, vendors, co-workers).

• The Lead Radiology Secretary assists the professional radiology staff by providing variable duties to promote the smooth operation of the department; completes all required paperwork, places patient charts and records in the appropriate files; informs patients of exam times and keeps patients informed regarding delays and wait times; assists with images thru Novarad,and image CD processing; stocks and maintains supplies; may perform office/clerical functions; assist physicians in location and review of films/images and reports; performs other duties as assigned. Participates in CQI activities.

• Performs L-lines and submission of procedure changes to appropriate departments.

• Performs PACS procedures and assist with CD copying of images, knowledge of NovaScan application

• Prepares black lung images according to policies and procedures.

• Documents all minutes for the departmental meetings

• Retrieves reports for physicians, offices, patient-care units, surgery, ER upon request Maintains knowledge of computer systems.

• Manage and tracks in the Mammography MRS system. Does all follow up tracking for Mammography. Maintains office policies and procedures.

• Insurance Verification.

• Assist patients and physician clinics with price quotes and pre-authorizations for outpatient radiology procedures.

What we're looking for

• High school diploma or equivalent required

Schedule

Monday-Friday, 10:30am-7pm MST

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

More about Castleview Hospital

Castleview Hospital is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters 

Salary range: $15-$18

EEOC Statement

"Castleview Hospital is an Equal Opportunity Employer. Castleview Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."