Unit Clerk

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Centerpoint Health - Georgetown is a 75-bed acute care hospital offering a broad range of inpatient, outpatient, intensive care, surgical, emergency, and diagnostic services. From bariatrics to women's services to radiology, we proudly serve our community with comprehensive care.

Where We Are

Georgetown is a small-town bursting with charm in the heart of Kentucky Horse Country and is known as the true birthplace of bourbon. As Kentucky's fastest-growing city, Georgetown offers something for everyone-from visiting thoroughbred champions to exploring a vibrant Victorian-era downtown filled with local shops, restaurants, craft breweries, and a bourbon distillery.

Why Choose Us

• Health (Medical, Dental, Vision) and 401K benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program (mental, physical, and financial wellness support)
• Tuition Reimbursement/Assistance for qualified applicants
• Optional coverage: accident, critical illness, short- and long-term disability, and hospital indemnity insurance
• Professional development opportunities
• Free parking
• And much more

Position Summary

The Front Desk / Unit Clerk serves as the first point of contact for patients, visitors, and staff, ensuring a professional, efficient, and welcoming experience. This role performs a variety of administrative and clerical duties to support daily clinic operations, including patient intake, scheduling, communication, and record management.

Bilingual candidates, particularly those fluent in Spanish, are strongly preferred to support diverse patient populations and enhance patient experience.

Essential Functions

• Greet and check in patients and visitors in a professional and courteous manner 
• Answer, screen, and route incoming phone calls 
• Schedule, confirm, and manage patient appointments 
• Assist with patient registration, insurance verification, and demographic updates 
• Support patient admissions, transfers, and discharges as applicable 
• Maintain accurate and organized patient records and documentation 
• Communicate effectively with clinical staff regarding patient flow and needs 
• Process clerical requests, including copying, scanning, filing, and faxing 
• Order, stock, and maintain office supplies as needed 
• Assist providers, nurses, and staff with administrative support tasks 
• Facilitate communication for Spanish-speaking patients when applicable 

About Lifepoint Health

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers, and post-acute care facilities.

We believe that success is achieved through talented people. We strive to create environments where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Required Skills

• Strong customer service and interpersonal skills 
• Effective verbal and written communication abilities 
• Basic computer proficiency and familiarity with office systems 
• Ability to multitask and manage time efficiently in a fast-paced environment 
• Attention to detail and organizational skills 
• Bilingual (Spanish) preferred 

Knowledge, Skills & Abilities

• Knowledge of medical office procedures and patient intake processes 
• Understanding of insurance verification and patient registration workflows 
• Ability to maintain confidentiality and handle sensitive information 
• Strong teamwork and collaboration skills 
• Ability to adapt to changing priorities and patient needs

EEOC Statement:

Centerpoint health - Georgetown is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.