Unit Secretary

Your experience matters  

North Alabama Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Unit Secretary joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 

More about our team  

North Alabama Medical Center, opened its doors in 2018, as the replacement facility for Eliza Coffee Memorial Hospital, in Florence, Alabama. North Alabama Medical Center serves as a regional facility with more than 200 physicians on staff who represent more than 42 specialty areas of medicine. 

How you'll contribute  

A Unit Secretary who excels in this role: 

• Demonstrates knowledge of hospital and department policies and procedures.
• Greets and escorts patients, families, and visitors to appropriate hospital areas.
• Understands and adheres to patient safety procedures, including restraints, seizures, and fall precautions.
• Assists in patient transport while maintaining safety protocols.
• Supports discharge planning by gathering information, communicating with agencies, and scheduling procedures.
• Schedules admissions, creates reservations, and assigns beds in the system when appropriate.
• Responds to patient call lights, triaging simple vs. complex requests; assists licensed staff and CNAs as directed.
• Performs guest relations tasks such as arranging trays, securing patient valuables, providing consent forms, and coordinating family accommodations.
• Participates in performance improvement and continuing education.
• Maintains regular and reliable attendance.
• Performs other duties as assigned.

What we're looking for 
Requires Critical thinking, decisive judgment, ability to work with minimal supervision in a stressful environment; rapid learning and navigation of multiple software systems; effective English communication (read/write/speak); ability to complete the Skills Competency Checklist within 90 days of hire.

• High School diploma preferred.
• BCLS preferred.

Schedule: Full-Time Day Shift 36 hours/week. 

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities.  

Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Kassy Snipes by emailing [email protected].

More about North Alabama Medical Center

North Alabama Medical Center is a 263 bed facility that offers the community's only open heart surgery site, a complete line of women's and children's services and a complete line of medical and imaging services.

North Alabama Medical Center is a Certified Chest Pain center with a team of cardiologists available 24/7 and is recognized as a Primary Stroke Center of Excellence by the American Heart/American Stroke Association. North Alabama Medical Center's 24-hour emergency department serves as the primary referral center for major trauma cases in Northwest Alabama.

EEOC Statement 

"North Alabama Medical Center is an Equal Opportunity Employer. North Alabama Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." 

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.