Analyst, Application Support

Schedule: Full-time, daylight, 7 AM - 4 PM, off on weekends & major holidays.

Your experience matters

Conemaugh Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Supply Chain Technician joining our team, you're embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team
The Application System Analyst is the support contact for non-Epic applications used by the Conemaugh health system. This involves coordination with other team members and organizational subject matter experts to support an integrated EHR system. This includes system configuration, builds, testing, report development, and implementing updates to optimize the system functionality.

How you'll contribute

An Application Support Analyst who excels in this role:

• Review computer system capabilities, workflow and scheduling limitations to determine impact of proposed software changes, enhancements, upgrades, replacements or new automation initiatives.

• Develop and direct software system testing and training procedures, documentation, timelines and contingency planning. Consult with customer concerning maintenance of software system policies and procedures.

• Identify opportunities for improving operation effectiveness through analysis of information systems data.

• Develop Ad Hoc reports from various systems.

• Design, document and maintain various software applications and reporting systems, ensuring the security and integrity of the associated data.

• Utilize the Information Technology work order tracking system as required.

• Ability to work a flexible schedule as required to perform job functions related to troubleshooting, maintenance, and upgrades to systems.

• Coordinates maintenance activity involving other affected systems with IT staff and affected areas.

• Implements systems within the guidelines established by IT Director.

• Routinely provides project updates to appropriate individual.

• Builds and tests files of new systems prior to rolling files into the live environment.

• Develop and maintain application change management processes.

• Understands and performs maintenance on all system table and control files. Ensures that all affected departments are notified of all changes. Documents all system changes.

• Responsible for testing and writing scripts for assigned systems to ensure system and data integrity.

• Responsible for monitoring accuracy of computer output and data integrity for assigned systems.

• Consults with department directors to make recommendations/implement changes that maximize the functionality of assigned systems. Makes recommendations to IT Director.

• Works closely with department directors and/or supervisors to ensure development and implementation of department down time procedures.

• Mentors and trains ancillary staff on system changes, in order to enhance their functionality of systems.

• Participates in system planning activities as they related to the system upgrades.

• Provides support to systems users, answers and resolves problems related to systems software.

• Regularly participates in systems team leads meetings and reports deficiencies and/or suggests changes.

• Performs analysis, QA testing, validation and deployment of applicable applications.

• Monitors system performance, and reports relevant anomalies, issues or opportunities for improvement, providing recommendations as needed.

• Closely monitors event logs for diagnostic purposes.
  Interact with internal customers to understand their needs for system functionality.

• Configures, upgrades, and maintains systems in accordance with Trios Health's enterprise business strategies and users' needs.

• Acts as an internal resource for all personnel regarding system capabilities and limitations.

• Documents functional and technical requirements, maps process flows, documents test plans, and creates user manuals as necessary.

Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

• Associates degree or 2 years equivalent experience

  More about Conemaugh Memorial Medical Center

Conemaugh Memorial Medical Center is a 537 inpatient, behavioral health, rehabilitation, and transitional care beds hospital. Conemaugh Memorial Medical Center, a Duke LifePoint hospital, is the flagship hospital of Conemaugh Health System. A regional referral hospital known for clinical excellence, Conemaugh Memorial is home to the highest level of care designations for Neonatal Care (Level 3) and Trauma Care (Level 1). Conemaugh Memorial has received recognition by the American Heart Association with the Stroke Gold Plus Quality Achievement Award. Conemaugh Memorial is proudly committed to being a teaching hospital including seven medical residency programs, School of Nursing, and Allied Health education programs.

EEOC Statement

Conemaugh Memorial Medical Center is an Equal Opportunity Employer. Conemaugh Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.