Billing Coordinator/Front Office - PRN

Position: Billing Coordinator/Front Office

Schedule: PRN (Mondays & Fridays plus 1 additional day)

Location: Sylva, NC (1 remote day option)

Your experience matters

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Billing Coordinator/Front Office joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More about our team

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do.

How you'll contribute

A Billing Coordinator/Front Office who excels in this role:

• Coordinate Central Billing Office activities related to ensuring the collection of funds for all billable services so that goals are met in Bad Debts, AR Days and Cash collections

• Submission of electronic and paper claims (qOD), processing Patient Statements (qW), posting of electronic payments (within 72 hrs of receipt) are the main activities within this coordination responsibility

• Verify all claims are submitted timely and accurately

• Demonstrate understanding of CPT, ICD-9, ICD-10, and HCPCS coding for all practice specialties

• Verify and communicate eligibility, benefits, and patient responsibilities for any assigned accounts

• Perform special projects related to billing and collection efforts

• Assist with posting charges, payments, and adjustments to accounts with a high degree of accuracy

• Understanding of federal compliance issues related to billing and collections

• Keep supply expenses at or below those budgeted

• Develop a relationship with third party payers and vendors to ensure cash flow is maximized

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What we're looking for

Applicants should have a high school diploma or equivalent, associate's or higher degree preferred. Additional requirements include:

• CPC or equivalent coding/billing credential preferred, and medical terminology desired.
• Provider Credentialing experience preferred.
• Central Billing Office proficiency test completion preferred.
• Certified Professional Biller certification preferred.
• Minimum of one year working in insurance and collecting unpaid accounts.
• Knowledge of Microsoft Office software, specifically MS Word and MS Excel.

• Effective communication skills with the ability to convey essential information related to coding, compliance, billing, software, etc.

• Ability to clearly communicate verbally and in writing.

• Professionalism and ability to develop professionalism among office staff.

• Ability to work in a fast-paced environment, problem-solve, and handle stress in a positive manner.

• Familiarity with organization and functions of each department.

• Leadership ability, integrity and initiative.

• Ability to motivate personnel.

• Maintain harmonious relationships with nursing personnel, medical staff, hospital administration and all departments.

More about Harris Regional Hospital

Harris Regional Hospital is an 86-bed acute care facility located in Sylva, NC. With a long-standing reputation for excellent care, this fully-accredited hospital has been providing care to western North Carolina residents since 1925. Harris offers five major service lines, including orthopedics, cardiology, general surgery, women's care, and emergency medicine, as well as sports medicine, physical therapy, imaging and laboratory services, and many other areas of subspecialty care.

EEOC Statement

"Harris Regional Hospital is an Equal Opportunity Employer. Harris Regional Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.