Care Navigator, Blue Ridge - Remote
Brentwood, Tennessee
Success within a company doesn’t just happen. It requires committed teams of talented people who understand and embrace an organization’s goals and work together at the highest level to achieve them. As a member of the Health Support Center (HSC) team, you’ll work collaboratively with a great group of people to serve Lifepoint’s diversified healthcare delivery network of hospitals and care sites across the nation. We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who share in our commitment to our mission: Making communities healthier.
Success Profile
What do you need to be successful at Lifepoint Health? Here are the top traits we’re looking for:
- Analytical
- Compassionate
- Problem-solver
- Collaborative
- Goal-oriented
- Thoughtful
Benefits
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Competitive pay
We offer competitive pay for all employees based on the market, role, skill set and experience.
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Growth opportunities and succession planning
Our succession planning initiatives identify an internal bench of top talent and offer development opportunities to prepare them to fill crucial roles in the organization as they become available.
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Insurance (for eligible employees)
We’re committed to you and your family feeling supported and secure – our benefits include medical, eye, prescription, life insurance, and more.
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Collaborative work environment
We know that providing high-quality care depends on our ability to find, keep and empower creative and determined people who work together to advance our mission – making communities healthier.
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Paid time off (for eligible employees)
At Lifepoint, we believe in a strong work-life balance and offer competitive paid time off.
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Employee Assistance Program (EAP)
As a Lifepoint employee, you and your family will have access to counseling and relationship support, legal services, financial services and more.
Care Navigator, Blue Ridge - Remote
Brentwood, Tennessee
Care Navigator, Blue Ridge
Who we are:
At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.
What you’ll do:
As a Care Navigator, you will provide direct patient support to patients attributed to the Clinically Integrated Network by serving as a patient advocate and navigator. The Care Navigator is responsible for assessing patient needs and assisting with the coordination of care across settings in accordance with population health initiatives. The Care Navigator will also support the execution of ACO/CIN strategic initiatives including primary care workflow/referral improvements, post-acute care coordination, and palliative care with an emphasis on care delivery, customer service and financial sustainability for these programs.
Must live in the North Carolina or Virginia area or willing to work in EST time zone hours.
Responsibilities:
- Identify and assist patients within the network who are high or rising risk who are eligible for additional support and services.
- Act as a patient advocate and navigator; conduct comprehensive, preventive screenings for patients and/or assists with patient engagement
- Connect patients with network providers and facilities
- Facilitate clear and direct communication of the patient care plan among the interdisciplinary treatment team providers, families, and patients; foster and maintain positive working relationships focused on shared goals.
- Function as a coordinator and manager of a defined health population across multiple care settings and for multiple physicians/health care providers or health plan counterparts.
- Coordinate continuity of care across healthcare settings (inpatient/outpatient/community) to assure appropriate utilization of clinical and community resources.
- Work collaboratively with primary care practices to offer individualized assistance with improving and maintaining quality patient care, particularly as it pertains to appropriate utilization of services and opportunities for more effective and efficient care.
- Perform other duties as assigned.
What you’ll need:
Education: HS diploma required; Medical Assistant or higher preferred
Experience: 2-5 yrs. experience in the ambulatory healthcare setting. Ideal candidate will have prior experience in population health initiatives such as chronic disease management, care management, or utilization management
Why choose us:
As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.
Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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