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Your next career move matters. We invite you to explore open positions at Swain Community Hospital, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.

Front Office Coordinator - Swain Rehab

Bryson City, North Carolina

Req ID 7463-12820 Post Date Feb. 26, 2025 CategoryAdministrative FacilitySwain Community Hospital
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Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service, and compassion making us stand out as the place for visitors, seasonal residents, and lifelong community members to receive outstanding healthcare. The hospital, along with an outpatient physician practice, offers primary and inpatient care, as well as emergency, laboratory, imaging, rehabilitation, urology, cardiopulmonary, geriatric outpatient, pediatric and gastroenterology services, and a pain clinic.

Where We Are:
Welcome to the Gateway to the Great Smoky Mountains National Park! Bryson City is a peaceful, mountain town with so much to do and see but easily accessible to urban areas such as Asheville, Knoxville, and Atlanta within driving distance. From watersports to railroad excursions to hiking and horseback riding, the outdoor lover will always find something to do. If you’re a little more indoorsy, experience our unique shops and wonderful dining options.

Why Choose Us:
·    Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
·    Competitive Paid Time Off / Extended Illness Bank package for full-time employees
·    Employee Assistance Program – mental, physical, and financial wellness assistance
·    Tuition Reimbursement/Assistance for qualified applicants
·    Opportunities for education and training through partnership with Duke LifePoint Healthcare
·    And much more…

POSITION SUMMARY: 

Coordinates and engages in the day to day activities occurring in the front office of the Rehab Services Department. 

Essential Functions:
Receives, screens, and routes visitors and telephone calls. Responds to, escalates, and follows up on inquiries and problems as appropriate.

Registers patients, verifies data and assists with completing any and all forms. Obtains and updates demographic, billing and third party coverage information. Explains policies and procedures to patients, families and visitors as needed. Performs these tasks efficiently with careful attention to detail with a minimal error rate.

Maintains files and office equipment.


QUALIFICATIONS: 

Minimum Education:  High school diploma or equivalent.

Required Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must have the ability to work independently, have strong communication skills, good basic math skills and be computer literate. Coding experience preferable. Ability to manage multiple tasks simultaneously. Customer service skills a must. A service oriented personality is required.

Minimum Work Experience: Prefer two years clerical experience.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
Extended periods of time sitting and walking, bending and stooping may be required.  Ability to do repetitive work, keyboarding and writing.  Ability to work on a computer for extended periods of time.  Has the ability to lift and move 25 pounds. Vision and hearing corrected to normal limits. Potential exposure to patients or other individuals who may be physically or verbally abusive. 

EEOC Statement
“Swain Community Hospital is an Equal Opportunity Employer. Swain Community Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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