Chief Operating Officer, LBS

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ^®.

More about our team

Reporting to the President, Lifepoint Business Services, this role is responsible for developing and implementing enterprise-wide shared services strategies, policies, and procedures that will enable health system growth and improve operating efficiency.

How you'll contribute

A Chief Operating Officer who excels in this role:

• Align shared services business objectives to the organization's mission and goals. Develop and oversee strategic plans that result in increased operating efficiency, value creation, and reduce costs.

• Enable strategy execution by prioritizing high-impact activities, mitigating risk, and managing resource provisions.

• Institutionalize the use of AI tools and automation (generative AI, chat boxes, bots, etc.), predictive modeling, forecasting, and outcome measures.

• Ideate, design, and develop an advanced organizational analytics function that enables greater decision support and strategic planning across the enterprise.

• Manage and oversee the delivery of shared services to internal clients in a timely and efficient manner.

• Build and maintain strong relationships with key stakeholders and ensure effective communications and collaboration across the organization. Hold leaders accountable for Key Performance Indicators and recommend remediation measures if metrics targets are not met.
  
  

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

Applicants should have bachelor's degree in business, finance, information technology, human resources, or related discipline is required; master's degree, preferred.

Additional requirements include:

• 15+ years of professional work experience in a senior strategy or business operations leadership role in a large and complex organization.

• Prior senior leadership experience with oversight of multiple shared services functions to include HR, finance, compliance, or information systems at an enterprise level.

• Track record of successfully managing teams in a high volume, metric-driven environment. Additionally, possess the ability to successfully negotiate and collaborate with others of different skill sets, backgrounds, and levels within and external to the organization.

• Proficiency in managing complex operations and improving efficiency and effectiveness in a shared services environment. Also possess experience leading transformation projects in business operations and providing oversight to further operational excellence.
  
  

EEOC Statement

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

You must be authorized to work in the United States without employer sponsorship.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.