JOB SUMMARY:
The COO works under the direction of the Market CEO and through a respectful, constructive and energetic style provides the leadership to effectively grow the hospital by ensuring clinical excellence, operating efficiency and financial strength. This includes COO involvement in developing a strong senior team and partnership with Medical Director and medical staff to ensure the clinical excellence and operational performance of the rehabilitation hospital. The COO is also responsible for supporting the designing, developing and implementation of a strategic plan to ensure the success of the hospital's clinical, financial and overall operating performance and successful growth of the hospital as a whole. The COO directs, administers and coordinates the overall day to day operations of the hospital, including the goals and objectives established by the Chief Operating Officer for the IRF Division in collaboration with the Managing Partner and Board of Managers.
QUALIFICATIONS:
™¦ 3 years of successful healthcare management experience preferably as hospital/healthcare facility Director, Manager or COO
™¦ Rehabilitation hospital experience preferred
™¦ Bachelor's Degree required, Master's degree preferred; preferred degree in Business, Healthcare Operations/Management or a clinical discipline
™¦ Med-Surge hospitals and systems (for profit and non-profit) knowledge a plus
™¦ Basic computer knowledge including Outlook, Excel, PowerPoint and Word
™¦ Clinical and Administrative Management experience a plus
™¦ Passion for superior clinical outcomes/programs, superior patient satisfaction and partner relationships required
ESSENTIAL FUNCTIONS:
Job Specific:
™¦ Under the direction and authorization of the Market CEO, provide day-to-day leadership within the organization, including advice, guidance and direction to achieve the clinical and financial goals and objectives of the organization
™¦ Assist in the design and development of a stratecic plan that focuses on clinical excellence, financial performance and market and business development and responsible for the execution and implementation of the plan
™¦ Create and maintain proper operational controls, administrative and reporting procedures and systems to meet and exceed the clinical and financial goals of the organization included in the strategic plan
™¦ Assist the Market CEO in overseeing the adequacy and soundness of the organization's financial structure, including reviews of operating results of the organization, comparing them to established objectives and takes steps to ensure appropriate measures are taken to correct unsatisfactory results
™¦ Motivate and lead a high performance management team; attract and recruit and retain required members of the team, including physicians, not currently in place and providing mentoring as needed
™¦ Cultivate a positive relationships with and maintain an environment of collaboration and cooperation at all levels of the organization, including the Medical Staff and the Board of Managers
™¦ Assist the Market CEO in recruitment and retention of a professional and highly qualified medical director and medical staff
™¦ Positively and professionally represent the organization with major customers, shareholders, the financial community, and the public
™¦ Ensure that all activities and operations are carried out in compliance with local, state, and federal regulation, Joint Commission standards, CARF and other rehab specialty accreditations, the Hospital Compliance Plan and all laws governing healthcare operations
™¦ Supports the Hospital's Continuous Quality Improvement Plan and measures effectiveness on that plan to demonstrate clinical excellence
™¦ Ensures the implementation of the Hospital-wide policy and patients' rights and responsibilities subject to the approval of the Medical Staff and Board of Managers
™¦ Responsible for establishing and implementing a safe working environment that meets all licensure, regulatory, and accreditation requirements
™¦ Provides timely, accurate and complete reports on the operations of the Hospital, including, but not limited to, measures and effectiveness of achieving operational performance as defined in the strategic plan
Company Specific:
™¦ Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty
™¦ Completes annual health, safety, and education requirements. Maintains professional growth and development.
™¦ Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
™¦ Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served.
™¦ Reports to work on time as scheduled; adheres to policies regarding notification of absence.
™¦ Attends all mandatory in-services and staff meetings.
™¦ Represents the organization in a positive and professional manner.
™¦ Complies with all organizational policies regarding ethical business practices.
™¦ Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department.
™¦ Maintains current licensure/certification for position, if applicable.
™¦ Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact.
™¦ Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures.
™¦ HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately.
™¦ Compliance: Conducts job responsibilities in accordance with standards set forth in LifePoint Health's Code of Conduct, LIfePoint Health's policy and procedures, applicable federal and state laws, and applicable standards.
Language Skills:
™¦ Able to communicate effectively in English, both verbally and in writing.
™¦ Additional languages preferred.
Skills:
™¦ Basic computer knowledge.
™¦ Ability to maintain control and respond calmly and positively during crisis situations.
™¦ Appropriate telephone communication skills.
Physical and Safety Requirements:
™¦ Ability to clearly and effectively communicate with all constituents (board of directors, partner, regional teams, employees, patients, peers, and other healthcare team members) as needed.
™¦ Must be able to stand, bend, lift and move intermittently throughout day.
™¦ Must be able to cope with the mental and emotional stress of the position.
™¦ Must possess sight/hearing senses, or use prosthetics that will enable these senses to function adequately, so that the requirements of this position can be fully met.
™¦ Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
