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Market Director, Medical Group Services - FT- Days

Clyde, North Carolina

Req ID 7463-12532 Post Date Nov. 26, 2024 CategoryManagement and Supervisors FacilityHaywood Regional Medical Center
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POSITION SUMMARY:

The Ambulatory & Medical Group Services Market Director is responsible for the operational oversight and direction of assigned provider practice(s) and provider based clinic(s).  The Market Director works in collaboration with the AVP of Operations and facility leadership, focused on implementing strategy and initiatives for provider based and practice operations and growth.  Responsible for leadership of one or more Clinic Administrators and/or Clinic Managers.

ESSENTIAL FUNCTIONS:  

  • Support hospital strategy and clinic operations, leading the effective operation of designated clinic(s). 
  • Responsible for all aspects of clinic operations and growth, including maintenance of key metrics, financial reviews, and practice growth initiatives and revenue cycle analysis. 
  • Interact on a biweekly basis and monthly meetings with providers, ensuring standards of communication and information are met and develop strategy on matters pertaining to clinic operational needs. This includes rounding in each clinic site on at least a monthly basis
  • Responsible for ensuring monthly financial and work relative value unit (wRVU) reports, with comparisons to Medical Group Management Association (MGMA) wRVU benchmark data as applicable,  are prepared, delivered and reviewed with physician/APPs, reviewing financial and wRVU performance with providers in person or via video/call on a monthly basis or on a more frequent basis with providers who request or need more frequent and additional data and feedback to improve access to care for the community.
  • Attend weekly HSC Medical Group Services meetings and other HSC Medical Group Services meetings as necessary.  If unable to attend, notification to RVP and AVP-Operations prior to the meeting.  Attend Annual Medical Group Services meetings.
  • Conduct Quarterly Medical Group (all providers) meetings.
  • Prepare budgets, evaluate historical performance and generate goals for future achievement, and perform action planning as necessary for back to budget variances.
  • Monitor, report on and present financial performance for all assigned providers and clinics and collaborate with Market Director and other clinic leaders to ensure fiscal responsibility and adherence to annual clinic budgets.
  • Provide leadership to Clinic Administrators, including performance management, coaching and talent development, with at least weekly communication
  • Monitor practices for efficiencies to reduce practice investment to include, but not limited to, accounts receivable oversight, budgeting, charge capture, monthly operating report (MOR) preparation and budget oversight. Monitor practice start-ups to aid in building existing practice revenue through charge capture, fee schedules, and new programs.
  • Implement and effectively manage Market Plan for New patients, driving towards clinic growth
  • Manage support staff within assigned clinic(s). Responsible for performance reviews and other HR related matters
  • Work in collaboration with leaders at the facility and other market directors.
  • Accountable for ensuring compliance with all Physician/APP employment agreements and professional services agreements contract terms.
  • Responsible for validating all clinics, employees, Physicians/APPs are complying with all employee and patient safety requirements, Lifepoint policies, and HSC Medical Group Services guidelines. Escalate any concerns per policy and guidelines.
  • Negotiates physician/APP employment agreement terms, including a financial analysis or proformas for impact for new physicians/APPs and renewals of employment agreements and contracts.  Balances financial implications of changes with internal equity and overall financial performance goals for the clinic.

Education: Bachelor’s Degree; Or any equivalent combination of education, experience and training that provides the required knowledge, skill and abilities.  Master’s Degree preferred for larger markets. 

Experience: Minimum of 7 years in medical practice management or similar healthcare setting, with specific leadership experience. 

Certifications: Certified Medical Practice Executive (CMPE) or FACMPE is preferred.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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