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Allied Health
Health Support Center
Non-Clinical
Nursing Patient Support
Registered Nurse
Physicians & Providers

Director of People Services (HR)

Facility Mercy Health Behavioral Hospital
Location Youngstown, OH
Career Area Human Resources / People Services
Schedule Full Time
Job Shift Day
Date Posted 10/22/2025
Job ID #320408

Director of People Services


Job Type: Full Time, Days

Your experience matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute

As the Director of People services you will be responsible for developing and assisting with deploying HR projects throughout the organization, maintenance of existing enterprise-wide HR systems and HR generalist for Corporate staff. This is a transversal role that requires building strong working relationships within the organization as well as with partners and vendors outside of Lifepoint Health.

Responsibilities:

  • Manage and assist with deployment of large scale HR projects, especially HR systems implementations. This includes defining the scope and objectives to deliver desired outcomes.

  • Provide subject matter expertise and guidance to various groups and leadership during RFP and systems selection.

  • During projects, hold vendors accountable to Service Level Agreements and agreed upon schedules.

  • Identify opportunities to create efficiencies, reduce cost and increase cooperation throughout the Lifepoint HR technology landscape.

  • Build cross-functional partnership by working closely with HR, Finance, Compliance, and Operations, and other departments to achieve project objectives.

  • Stay attuned to HR and Business needs through relationship management in order to identify opportunities that can be incorporated into HR systems solutions.

  • Project manage other HR projects and initiatives as assigned.

  • Develop rollout training, communication and change management strategies to maximize effectiveness of systems solutions and other HR initiatives.

  • Develop performance metrics to measure success of technology and projects.

  • Manage HR systems interfaces and integration

  • Manage HR systems access and security

  • Perform HR systems training and support

  • Perform HR workflow analysis and recommendations.

  • Assist with annual Benefits Open Enrollment including system configuration, integrations and interfaces

  • Perform full cycle recruiting duties for client group including sourcing, screening, interview coordination, candidate management, offer management.

  • Manage the onboarding and provisioning process, terminations and exit interviews.

  • HR lead for client group on a variety of key HR initiatives including but not limited to LOAs, employment verifications, year-end compensation and performance management processes, engagement surveys, open enrollment and annual education.

  • Assist with employee relations issues, including investigation and follow-up discipline, as needed.

  • Assist central admin HR team with day to day HR support.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

  • Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts

  • Competitive paid time off and extended illness bank package for full-time employees

  • Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage

  • Tuition reimbursement, loan assistance, and 401(k) matching

  • Employee assistance program including mental, physical, and financial wellness

  • Professional development and growth opportunities

Qualifications and requirements

Applicants should possess the following qualifications and skills:

  • Education: Bachelor's Degree in related field preferred

  • Experience: Prior HRIS, Payroll, ATS, Electronic Onboarding, LMS experience preferred

  • Additional Requirements: Ability to effectively create, identify and achieve goals and objectives in an environment of change and ambiguity. Ability to influence and build relationships across matrixed organization. Strong presentation skills, including exposure to senior leadership. Strong project management skills.

About Us
Mercy Behavioral Health Hospital is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

Mercy Behavioral Health Hospital is an Equal Opportunity Employer. Mercy Behavioral Health Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.