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Your next career move matters. We invite you to explore open positions at Frye Regional Medical Center, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise. Looking for nursing career opportunities? Please visit here.

Director of Nursing Throughput & Support Services

Hickory, North Carolina

Req ID 7469-10141 Post Date Jan. 22, 2025 CategoryManagement and Supervisors FacilityFrye Regional Medical Center
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Job Summary

The Director of Nursing Throughput and Support Services manages throughput throughout the organization as well as the management of the flexible resource department (to include admission, discharge, and transfer nurse), nursing supervisors and capacity management coordinator. This Director role reports to the Chief Nursing Officer. The Director is accountable for high quality, safe and timely nursing care, competency of clinical staff, and appropriate resource management related to patient care and throughput metrics.

 

This Director will assume responsibility for assessing, planning, coordinating, implementing and evaluating nursing practice, resources and facility throughput. The Director will supervise and evaluate work activities of nursing personnel and provide clinical leadership and set strategic and long-term goals for the nursing staff. The Director will assess performance objectives for each area and organize, coordinate, develop and review policies, procedures, nursing protocols, and throughput metrics to meet all regulatory, compliance and quality care standards. The Director will facilitate the Throughput Committee and associated throughput work to improve overall facility throughput. The Director will attend Interdisciplinary Rounds to help coordinate and manage throughput. In addition, the Director will collaborate with the Transfer Center to accept patients needing specialty services or higher level of care.

 

The Director is responsible for the quality of care, operational and financial efficiency (budgeting) of the nursing unit/area. The Director will lead and professionally develop the nursing staff, providing performance goals, feedback and development opportunities. In addition, the Director is responsible for recruitment, hiring and training of personnel and will chair committees as assigned.

 

Essential Functions

  • Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.
  • Directs and evaluates departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
  • Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
  • Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.
  • Creates and fosters an environment that encourages professional growth. Integrates evidence-based practices into operations and clinical protocols.


Organizational Expectations

  • Provides a positive and professional representation of the organization.
  • Promotes a culture of safety for patients and employees through proper identification, reporting, documentation and prevention.
  • Maintains hospital and clinic standards for a clean and quiet patient environment to maintain a positive patient care experience.
  • Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of role or practice.
  • Maintains compliance with organization's policies, as well as established practices, protocols and procedures of the position, department, and applicable professional standards.
  • Complies with organizational and regulatory policies for handling confidential patient information.
  • Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
  • Participates in patient rounding and Environment of Care Rounds.
  • Adheres to professional standards, hospital policies and procedures, federal, state and local requirements and the TJC standards and or standards from other accrediting bodies.

 

COMPANY DESCRIPTION

Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers.

 

Benefits - Wide range of benefits options!

  • Here at Frye, you choose your own Medical, Dental, and Vision plans from a variety of competitive options that give you the coverage that best fits your needs.
  • HSA
  • 401(K) retirement plan contributions
  • Generous Paid Time Off
  • Accident & Critical Illness Insurance
  • Prescription Assistance with OptumRx
  • Income protection programs for the entire family such as life insurance, Short/Long-term Disability, and Identity Theft.
  • Employee Assistance program at no cost to you to provide emotional, legal, financial, and daily life support for your entire household. Services are available 24 hrs. a day, 7 days a week.
  • Free travel and entertainment discount program to ensure you enjoy your time away from work.

 

Why join our team?

Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!


Minimum Education

Bachelor's Degree required.

Master's Degree preferred.

 

Minimum Work Experience

Minimum 5 years RN experience,

Minimum 2 years management experience preferred.

 

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Current RN license to practice in NC (NC licensure or multi-state (compact) license).Basic Life Support (BLS)Role assumes 24/7 responsibility of Director’s assigned areas.

Highly effective interpersonal and communication skills.

Proven leadership ability and hospital operational ability.

Ability to serve as role model and advocate for the professional discipline of nursing.


Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
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