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Your next career move matters. We invite you to explore open positions at National Park Medical Center, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise.


Front Desk Representative

Hot Springs, Arkansas

Req ID 300186 Post Date Apr. 01, 2025 CategoryAdministrative FacilityNational Park Medical Center
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Your experience matters 

At National Park Medical Center, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you’ll contribute 

As a Front Desk Representative, you will provide superior customer service to both patients and other staff members. 

Additional responsibilities include:

  • Ensuring that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy
  • Greeting patients and handling check-in/check-out process
  • Collecting patient payments
  • Verifying patient demographic and insurance information, updating as needed
  • Other duties as required

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: 

  • Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
  • Competitive Paid Time Off 
  • Short-term and Long-term disability 100% paid for by the company
  • Employee Assistance Program – mental, physical, and financial wellness assistance
  • Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates
  • Professional development opportunities, apprenticeship programs, and certification assistance
  • And much more… 

Qualifications and requirements 

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Additional skills include: 

  • Excellent interpersonal skills to effectively and courteously handle patient and family interactions with other staff. 
  • Technology proficiency:familiarity with the use of Microsoft Office Suite
  • Organized and detail-oriented

About Us 

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. National Park Medical Center, a 163-bed full-service hospital, is a forward thinking, innovative hospital where trust, teamwork and technology come together to make a positive difference in the health of our community and region.

Where We Are:

Live where others only get to vacation…Hot Springs, located in the gently rolling Ouachita Mountains, offers a unique combination of natural beauty, cultural life, and historical interest. With numerous outdoor activities, art galleries, local shops, and diverse cuisine, Hot Springs has something for everyone.

EEOC Statement:

National Park Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

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