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Your next career move matters. We invite you to explore open positions at Trios Health, which is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® and creating places where employees want to work. Whether you’re an experienced professional or just beginning your career, you’ll find opportunities to use your skills and expertise. Looking for nursing career opportunities? Please visit here.

Patient Access - Switchboard Operator

Kennewick, Washington

Req ID PATIE029314 Post Date Jan. 23, 2025 CategoryAdministrative FacilityTrios Health
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*This is a safety sensitive position*

Salary Range: $17.40 - 26.97

This is a Union Position

Essential Functions 

  • Operates telephone switchboard to relay incoming, outgoing, and interdepartmental calls. 
  • Process overhead pages, beeper pages, and emergency code announcements according to Trios policies and procedures as required. 
  • Acts as information and communication center by maintaining accurate and up-to-date patient directory, physician directory, and Trios employee roster. 
  • Acts as cashier to complete a cash receipt for each transaction (cash, money order, bankcard, etc.) and credit payment to the appropriate account. 
  • Responsible for up-to date filing of all the business office copies on accounts. 
  • Ensures communication work is done in a manner to promote positive relationships with patients, physicians, hospital departments and visitors.
  • Ensures work is done in a manner to promote positive relationships with patients, physicians, hospital departments and visitors.

Qualifications and requirements

  • High School Diploma or equivalent
  • 1+ years medical office or healthcare experience

Benefits:

Medical Insurance: Savers, PPO, PPO Plus offered through Blue Cross Blue Shield  

Dental Insurance: Offered through BCBS  

Vision Insurance: Offered through BCBS  

Free EAP (Employee Assistance Program)   

Paid Time Off (Up to 25 days a year)  

Employer Paid Short-Term   

Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family  

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