Manager, Quality
| Facility | Valley Springs Behavioral Health Hospital |
| Location | Holyoke, MA |
| Career Area | Quality Risk and Compliance |
| Schedule | Full Time |
| Workplace | On-site |
| Job Shift | Day |
| Date Posted | 05/12/2026 |
| Job ID | #342129 |
Your experience matters:
At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.
How you'll contribute:
Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives.
Additional responsibilities include:
- Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
- Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements.
- Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies.
- Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary.
- Creates and fosters an environment that encourages professional growth.
- Integrates evidence-based practices into operations and clinical protocols.
What we offer:
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
- Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
- Competitive paid time off and extended illness bank package for full-time employees
- Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
- Tuition reimbursement, loan assistance, and 401(k) matching
- Employee assistance program including mental, physical, and financial wellness
- Professional development and growth opportunities
Qualifications and requirements:
- Education: Bachelor's Degree in related field preferred
Applicable work experience may be used in lieu of education
Certifications: List here, if any
BLS
EEOC Statement
Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.