Infrastructure Administrator

UP Health System - Marquette

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UPHS – Marquette is a 222 bed hospital and houses the region’s only Level II Trauma Center and Neonatal Intensive Care Unit (NICU). We also provide outreach with programs like annual health and safety fairs, health screenings for the entire family and more to keep our community healthy!

Where We Are:

In Marquette our fascinating history, rural landscape, abundant recreational opportunities, and welcoming people make the Upper Peninsula someplace special. From a thriving culinary scene to charming shops to historic lighthouses and museums, there is something for everyone in this beautiful lakeside gem.

Why Choose Us:

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off / Extended Illness Bank package for full-time employees

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

Opportunities for education and training through partnership with Duke LifePoint Healthcare

And much more…

Position Summary:

Responsible for the testing, implementation, troubleshooting and maintenance of desktop operating systems
and applications for the hospital. 

ESSENTIAL FUNCTIONS
Troubleshoots issues with deployed desktop operating system images and applications.
Patches desktop operating systems and applications with vendor software and security updates.
Creates scripts to assist in the deployment and management of hospital computers and applications.
Creates documentation that supports the management of hospital desktop computers such as; PC Image
standards, Imaging installation procedures, Application Installation procedures,
daily/weekly/monthly/quarterly/annual routine maintenance procedures, Standard Operating Procedures and
support procedures.
Application Packaging for deployment.
Deploying applications to desktop computers across the hospital (Large-Scale and Individual installs).
Create, update and maintain standard desktop computer images for hospital computers.
Ensure that desktop computers are meeting required information security requirements.
Run routine reports to determine and communicate the health of the desktop computer environment to
leadership.
Administer, create, update and maintain Group Policy in Windows Active Directory.
Administer and support the hospital server backup system.
Administer and support Single Sign On System.
Patch hospital server operating systems using System Center Configuration Manger.
Manage and configure thin client computers using Dell Wyse Management Console.

Minimum Qualifications:

Minimum Education:
Associates Degree in associated field
*Years of relevant experience may be substituted for required education.

Minimum Work Experience:
2 years of relevant experience (Preferred)

Required Skills:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be
able to work in a stressful environment and take appropriate action.
Experience performing PC imaging: Planning, building and implementing standard images to large numbers
of computers
Experience testing, packaging, deploying and patching desktop operating systems and applications to large
numbers of computers
Experience with configuring desktop computer hardware
Experience installing, configuring and supporting Microsoft desktop operating systems, specifically Windows
7 and Windows 10
Experience configuring and using Microsoft Group Policy Objects to configure and manage desktop
computers
Able to create technical documentation in support of technical responsibilities

DESIRED SKILLS
Understanding of Microsoft Active Directory and related concepts
Understanding of Microsoft Systems Configuration Manager and its use with managing and supporting
desktop computers

Experience patching Microsoft Windows server operating systems using SCCM
Experience with Imprivata Single Sign On solutions
Experience with enterprise backup solutions used to backup servers

CERTIFICATIONS:
MCDST (Microsoft Certified Desktop Support Technician) (Preferred

EEOC Statement:

UP Health System – Marquette is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.